Great customer service with a return.
Great customer service with a return.
By Diane D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
529 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 387 reviews with 5 stars · Clear filters
Great customer service with a return.
By Diane D.
I purchased a beautiful dress from them, but it had a small issue with the finishing. I contacted customer service, and Joanna resolved the problem the very next day. Thank you for the excellent service!
By Gihan A.
Fast shipping. Friendly and fast customer service. The dress is of high quality and well packaged - we are very satisfied.
By Ernst G.
Excellent communication
By susie
First of all ordering was a breeze, secondly, the dress was stunning, never seen anything prettier; thirdly returning was quick and easy. I will definetly purchase from Mac Duggal in the future.
By Angie
I found Mac Duggal to be very lovely to deal with and their clothing is exceptional.
By Laurie J.
Great customer service. Arrived only days after I ordered and although it did not work for me they were very kind and informative about how to return.
By Janet M.
great customer service!
By Kristin P.