Ordered online and received my items…
Ordered online and received my items within a good time frame. Bubble wrapped properly
By natalie
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
33 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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MAC (mac.com) has 33 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 17 reviews with 5 stars · Clear filters
Ordered online and received my items within a good time frame. Bubble wrapped properly
By natalie
Excellent customer service both online when my Online order didn’t arrive and in the Manchester Selfridges Store when I needed to exchange.
By Rebecca
Love them amazing products.
By Marcos E.
The products were packed very well with bubble wrappers. And the price is quite low. Delivery was very fast.
By Daniel C.
I wanted to replace some makeup but needed a little advice, went on line and chatted with a very informative team member who advised me wisely so thankyou. Have never been let down by their service nor their makeup.
By Jo
Really happy with the company products and its service. Keep up the good work, customer for life!!
By Jane L.
Bought my wife Mac makeup for her birthday. The online customer service chat is very helpful as I was guided in the right direction the products came first class and I found the whole experience very easy and simple. One very happy wife. Would recommend Mac on line to anyone.
By Andy
Well, I gave them 5 stars because I think their website is just awesome. I love it, it is so user friendly and it looks great! The artistry section is absolutely my most favourite part of their website. Love you guys!!
By JaneDavis