No support from your people
No support from your people, the racks are bent because the holes are in the wrong place. I have received NO FEEDBACK OR HELP.
By Ray
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
52 reviews
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Material Handling Exchange (MHE) has provided our customers with great quality new and used material handling products since 1989. Headquartered in Indianapolis, our 350,000 square foot warehouse facility is centrally located, which allows for quick destinations not to mention another 300,000 sf throughout the nation full of new & used material handling equipment!
Material Handling Exchange (m-h-e.com) has 52 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
52 approved reviews, newest moderated first
No support from your people, the racks are bent because the holes are in the wrong place. I have received NO FEEDBACK OR HELP.
By Ray
GREAT CUSTOMER SERVICE AND A SERVICE TECHNICIAN WITH LOADS OF KNOWLEDGE
By Paula
We have been outfitting a new 14,000 sqft warehouse with new racking. We worked with MHE a couple years ago and had great experience with getting everything specced out and rated for our needs. We had to get racks custom made for the specific work we do. Their prices were very competitive. We went back and ordered another quantity from them last year. We will likely be ordering more from them in the future. The only issue we had was the delivery. The trucking company they used didn't brace everything and some of the racking fell off the pallets in the truck. It took us several hours to partially hand-unload a full 53 foot trailer. That was the trucking company though. MHE was great.
By Erich
Used MHE for the purchase and installation of pallet racking in a new warehouse. Good selection, good description of products quoted, decent pricing, and prompt communication through order placement and confirmation. Communication and timing was a little slow after order placed as I waited to receive the material. Would do business with MHE again.
By John