My experience was great
My experience was great. Lily was extremely responsive ad helpful. I highly recommend.
By Tim W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
499 approved reviews, newest moderated first
My experience was great. Lily was extremely responsive ad helpful. I highly recommend.
By Tim W.
I dealt with Lily, I had a problem with a refund being processed into my PayPal, I emailed customer service, and she got back to me within the day, her support was very helpful and got my problem sorted out quickly. Thank you
By Sean H.
I sold my tickets with their service. I accidentally put in some wrong information, and they corrected the problem within hours.
By Andrew K.
I have had great experience with Lyte. The fast, informative respose has been awesome.
By Linda V.
I couldn't access my ticket so I contacted costumer support. Lily answered my email within 24 hrs and helped me right away, she was not only helpful but kind and polite.
By Mike
Lily responded quickly and provided me information about my tickets that answered my concern. Thanks Lily!
By Michael J.
I recently needed help completing a cancellation request for an extra ticket that I’d purchased, and Rachel was extremely helpful! I reached out to Lyte’s customer support via email, and within 24 hours, my refund was in process. I’d never used Lyte for an event before, but I would definitely use them again.
By Amanda
I bought an ANY DAY GA for life is beautiful without knowing they will be picking the day you are going to. Luckily, Marie the customer service rep who has been in contact with me has been very helpful with refunding and requesting another ticket of the day I wanted to come. Thank you so much!
By Yna Marie D.