LyteReviews of lyte.com

My daughter purchased tickets via Lyte website back in December 8,2020 - for an event she was going to attend. This was just prior to the Pandemic and everything was cancelled. Fast forward 2 years later and the concert was back on but a lot had changed in those 2 years. I wrote to Lyte Customer Service to explain our situation and the money my daughter had spent was significant and due to all the changes that have taken place- logistically and health wise she couldn't attend this. It was no more that 30 minutes later I received a response back from Lyte- they were more than understanding with our situation and agreed to provide the refund. This was my 1st experience in dealing with Lyte and the outcome couldn't have been better- their prompt response was fantastic and was pleasantly surprised to hear back so quickly. Our experience was great and we won't hesitate to buy tickets through them in the future.

Lily, thank you for the great customer service and quick responses.

Rachel was great! Issues were corrected and confirmed. Thanks!

Jazz was very helpful and understanding. I can't thank you enough for your kindness and great customer service. It is very hard to find great customer service anymore. Will be purchasing all my futur events tickets through this company.

Super responsive and helpful support team helped me resolve an issue with tickets and we all made it to the festival!

Lyte was extremely helpful and responsive to my emails. Teresa handled my situation professionally and quickly.

Fast response with all the info I needed. Really great customer service. 5 star

Gene is an angel is disguise. They were quick to solve my issue at hand and were able to make an impact on my life that goes far beyond their duties. If their manager is reading this, please give them a raise.