Customer Service
Well so far the customer service has been great Camila is very sincere and generous. Have not received my order yet but looking forward to being a lysa member
By nene H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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159 reviews
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Lysa Ritual is a solutions-oriented skincare brand, creating a world where everybody with acne feels confident. For clear skin, inside and out.
Lysa Ritual (lysaritual.com) has 159 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
159 approved reviews, newest moderated first
Well so far the customer service has been great Camila is very sincere and generous. Have not received my order yet but looking forward to being a lysa member
By nene H.
Vitamins appear to be helping some, so that’s encouraging . The shipping however is absolutely terrible. It takes so long and there is never any tracking info actually available. They need to upgrade their shipping service to something reputable, it’s bad !
By KAREN V.
Contacted customer service for tracking update since was not getting any info. S.w Camilla who assisted and was quick to reply and fix the issue. Got tracking information right away and everything afterwards moved smoothly.
By Margarita H.
Amazing product , I willing to give anything a go. Shipping was quickly to Australia 🇦🇺. Thank you
By Yolande M.
I cancelled a order before things got shipped and they lied like it was too late to get a refund I will not trust them ever again..bad service they are not honest just want to keep the money an not give a refund back..smh
By Lynquoya Dyshell M.
Camila was very helpful.
By Dana R.
I would not trust the "60 day money back guarantee" as this company does not follow through on their promise. I reached out to the company multiple times through their info@lysaritual with delayed responses and continuing to charge my credit card even after I requested to stop shipments. I requested to be reimbursed due to no improvement with my daughter's skin.
By Christina S.
Thank you Camila for your prompt reply to my inquiry. I was very impressed by your efficiency in customer service since this was my first time ordering from Lysa Ritual. I’d give it a ⭐️⭐️⭐️⭐️⭐️ Jeannene
By Jeannene S.