Unoriginal
I found the accessories in store to be poor quality and unoriginal. Can get the same/ similar designed keyrings and pins from other sellers
By Paige
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
34 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
lynalondon is listed under Jewelry & Watches.
lynalondon (lynalondon.com) has 34 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 7 reviews with 1 star · Clear filters
I found the accessories in store to be poor quality and unoriginal. Can get the same/ similar designed keyrings and pins from other sellers
By Paige
Ring is pretty but I wouldn't recommend! it gets caught in all type of clothing till its pulled apart. waste of money Update 14th July. I have changed to one star. These guys are dodgy, they've tried to remove my review as they don't believe my review is 'genuine' they know full well it is, I've now submitted evidence to trustpilot with invoice and pictures! These guys even removed and blocked me from their tiktok account since I left a review on their account. I'm presuming they deleted my comment on there as well, just shows how ingenuine they are and I wonder how many other negative comments they must have deleted. My feedback wasn't rude or anything at all, it was a politely put feedback. Guys just be aware before ordering from Lyna London. I would've attached pictures with the issue but no option to do so on here.
By P P.
I previously purchased an order of rings from Lyna London and sadly the items were not delivered. I reached out to customer service and since the order says delivered by shipping I could not get a refund or a replacement shipment. I was very upset with the customer service and willing to work with me through the issue.
By Megan P.
I want to return my order but they don’t give me exact location what I’m questioning to them they are not answering my email
By Syeda Z.
I don’t havé My rings because the colis is not arrive at the destination 😡
By ANNA J.
Response from lynalondon· Jun 1, 2023
Hi Anna, Thank you for your feedback and I'm sorry to hear that your parcel arrived late. We checked with our shipping provider and can see that they delivered your parcel on 25.11 Unfortunatelly as we're a small business, shipping delays are beyond our control, but we still advice you to contact us first so we can do our best to assit you :) Have a lovely day! Mary
I placed an order on 10/25/2022 with international fast delivery of a maximum of 7 days and it takes 2 weeks. They did not want to refund the shipping costs.
By Alma
Hey! I place an order in august! But till now i hadn't got my order! Also, you didn't gave me my order tracking number! I tried various ways to contact you but i didn't got any response! Please help me to get my order
By Rakesh K.