Very happy with the service.
Our driver was waiting for us on arrival and was very helpful with luggage. Our flight was 2 hrs late but I had called him from New York and felt very confident that all would be well. A safe drive home!
By Bernadette
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
304 reviews
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We offer safe and premium cars with professional drivers nationwide at a discounted price all through our app and 24/7 customer service.
LUXY Inc (luxyride.com) has 304 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 213 reviews with 5 stars · Clear filters
Our driver was waiting for us on arrival and was very helpful with luggage. Our flight was 2 hrs late but I had called him from New York and felt very confident that all would be well. A safe drive home!
By Bernadette
It was easy to request a ride. Customer service contacts you if there are issues to ensure a smooth pick up. Driver was on time and met me in agreed upon airport location. I will keep using it for my airport trips as it a good value and convenient.
By Yaroslav
Great driver So hard to find transportation to South New Jersey from nyc since they stopped the Amtrak trip!
By Gail
Right on time and helped me with my luggage.
By Janice
Needed to make two changes to our reservations within two days- the first one for four hour time change when airline changed flight time, the second change to the day prior due to a medical emergency and having to fly home. Super easy to make the changes, no questions asked or additional fees, received new email confirmations so no concerns, and great friendly customer service.
By Lisa
Service was excellent, picked up at time scheduled with no problems
By Frank
Response from LUXY Inc· May 14, 2020
Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!
Polite, safe drivers were prompt and perfect for my travel plans this time.
By Terry
Response from LUXY Inc· May 14, 2020
Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!
The driver arrived on time. Cliff was very helpful and cordial. On our trip to Bradley Airport he described the buildings we passed which was very informative. He made it a very relaxing and enjoyable ride. I hope he is available for my next trip.
By Timothy
Response from LUXY Inc· May 14, 2020
Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!