LuxurysunsetboutiqueReviews of luxurysunsetboutique.com

Response from Luxurysunsetboutique· Jan 23, 2025

Thank you for your kind review. Please visit our store often to check our new arrivals. Hope to serve you again soon!

Response from Luxurysunsetboutique· Aug 10, 2023

Hello, We appreciate your feedback and are working towards the improvement of the queality of our packing materials. However, we would have loved that you contacted us directly with your concern first so that we could have made it right for you immediately. As per our call to you today, we reiterate our offer to provide a copy of our invoice from Gucci to prove the authenticity of the bag. You can also take the bag to any authenticator to get the authentication certificate from them, and we will refund the authentication fees to you. We shipped the bag in the original Gucci environmentally friendly bag as it comes from the manufacturer. We also included the black Gucci shopping bag that you can use as a gift bag in case this is a gift. We understand that your complaint is on the packaging box that we used to ship the bag, so we will improve our packing box quality as per your suggestion. Thank you for that! We also want to remind you that we accept returns free of charge, and we have provided a shipping label for the return per your request. Please let us know if we have successfully addressed all your concerns or if you have any other questions. We'd be happy to continue to assist you. Best, Luxury Sunset Boutique.

Response from Luxurysunsetboutique· Dec 7, 2021

Thank you for giving us the opportunity to serve you. We know you have many options, and truly appreciate your business.

Response from Luxurysunsetboutique· Nov 24, 2021

Thank you so much for your feedback! We are so happy that you loved your Balenciaga bag! Come back soon and check out our new arrivals from your favorite designers!