This is a great company to do business …
This is a great company to do business with and my company will definitely be doing more business in the future
By Flippin E.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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94 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luxury Living Direct offers a wide range of premium home improvement products at affordable prices, including vanities, faucets, bathtubs, and more. With strategically located warehouses in the US, we provide fast and reliable nationwide shipping. Whether for homeowners, contractors, or designers, our team is here to support every step of the way — from product selection to after-sales service.Office Address: 14772 Moran St, Westminster, CA 92683, United StatesWarehouse Address: 401 S Figueroa St, Wilmington, CA 90744, United States
Luxury Living Direct (luxurylivingdirect.com) has 94 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
94 approved reviews, newest moderated first
This is a great company to do business with and my company will definitely be doing more business in the future
By Flippin E.
Ordered the 55" double-vanity with faucets. The order was received on-time, however when it arrived, there was one incorrect part. I emailed Luxury Living Direct, they responded same-day with the tracking number for the correct part, as well as a shipping label to return the one that was initially mailed. In my view, exceptional customer service. I understand mistakes are made, and love buying from a company with great customer service and the ability to correct any issues that pop-up without burdening the customer. And not the least of all, the vanity looks amazing! Thanks!
By Kyle S.
Outstanding customer service. Beautiful product - 48" vanity, complete with tempered glass top, mirror & faucet. Exceptional value.
By Carrie
Delivery of vanity went well. We had a contractor install the vanity, plumb the sink sand hang the mirrors. Everything looked like the photos and looks great. Only issue we had was that the backsplashes that were delivered were 2 different thicknesses. One was 1/4” the other 1/2”. We ended up using leftover tile for a backsplash instead of dealing with waiting for returns since our contractor was ready to install.
By Ellen
Product received as advertised. We were impressed with the way it was packed so as to not be damaged in transit. We found it to be a very high quality product and are very pleased with it. Very well constructed.
By James M.
This compact la a Sam. The took 679 dollars from me for a vanity which I never received. I am still trying to get my money back. You guys think it's over. Look out for a Better Business Bureau complaint. Bunch of thieves!
By CH
Response from Luxury Living Direct· Oct 9, 2017
Hi CH, We would like to help you resolve the issue with your order as soon as possible. Please contact us at 1-800-574-3022.
No vital return calls made in a timely manner.
By William S.
Response from Luxury Living Direct· Oct 9, 2017
Hi William, Thank for taking the time to write this review. We try our best to resolve issues as quickly as possible and apologize that you had a bad experience. We are aggressively trying to improve our user experience and customer service and hopefully you can still consider us for your future orders.
They were great! Extremely good prices, great selection, customer service was friendly and helpful, and overall, great experience. The product we purchased we really loved as well, and the shipping was exceptionally fast!
By Kimberly