Customer Service is top of the line
Customer Service is top of the line. They listen and reply and come forward with solutions.
By Brandydog
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
198 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luxuryegyptianlinens is listed under Decoration & Interior.
Luxuryegyptianlinens (luxuryegyptianlinens.com) has 198 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
198 approved reviews, newest moderated first
Customer Service is top of the line. They listen and reply and come forward with solutions.
By Brandydog
I made a mistake on my order and the customer service to get it straightened out was excellent. I purchased four sets of sheets and with Christmas right around the corner, I will probably buy more.
By Vivian M.
Hi yes it turn out that I ordered the wrong size sheets. I contacted them and they let me return the for the right size. And sent out the right size right away. And there are great sheets for the money. I will be shopping here again. Tony G.
By Tony
This is one of the best down comforters I have ever purchased. The filling is genuine down, and I do not feel any feathers poking through. There is no unpleasant smell, and the outer fabric is exceptionally soft and comfortable. Mark from customer service was also very responsive, helpful, and pleasant to work with. I am very happy with both the product and the service.
By V.Li
I ordered the 1500 thread count cotton sheets in the striped pattern, and they were buttery soft right out of the package. I washed them and put them on and felt like I was in heaven. I bought another set today in an 800 thread count cotton because I know the quality is great. I love these sheets and they're worth every penny. Perfection!
By Kirstin
The Egyptian cotton sheets I ordered are absolutely beautiful. I ordered the blue which is a lovely subdued shade, it’s stately. I love them. They are by far the nicest sheets I’ve ever had. They launder well too. Yes I recommend them to anyone who appreciates a totally upgraded sleeping experience.
By Jan M.
My husband ordered twin sheets by mistake instead of Queen. Mark and crew made the exchange very easy. We got correct sheets in, I washed them and they were on the bed and so comfortable to sleep on. Thank Y’all
By Konnie Kay L.
This is a total scam company.. they do not send you what they advertise. I have to report them to Visa as scam to reverse the charges.
By Ralph