Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
95 reviews
Luxury Business ClassSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discounted Business & First Class Travel! SAVE 30%-75% ON INTERNATIONAL BUSINESS AND FIRST CLASS TRAVEL.
Luxury Business Class (luxurybusinessclass.com) has 95 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
95 approved reviews, newest moderated first
Thrilled with our experience with Rob Rose! Found us the perfect flights fitting our difficult schedule; helped us pick up the pieces when the border was closed to Americans, got us vouchers to apply to a future trip. Would give 6 stars if I could!
By Ann R.
Adam was excellent…. Putting so much work in to finding flights that would suit us. But most importantly guiding us through the various pros and cons of the different airline services. Always encouraging when someone is honest and tells you that they have not actually flown with a particular airline, but still has done the research. Highly recommend!
By Christopher
I worked with Mike Sabu and in short, he was terrific! Mike was efficient, responsive, courteous, polite and friendly. Above and beyond that, he was able to find the best possible price and itinerary due to his patience and creativity. I recommend using LBC, and working with Mike, without any hesitation whatsoever.
By Mr. RAJEEV W.
I have been working with Adam to set up a flight for my wife from California to Australia. Adam did an outstanding job getting us great pricing and meeting our needs for schedule. Adam was always prompt when it came to (emails texts and phone calls). I will recommend his service to all my friends and family. I will use Adam for my future flights. Adams customer service has been excellent!!! thank you!!!!
By Mark
Great experience working with Mike!! He was so courteous and professional! He got me a greatly discounted fare and was a pleasure to work with!
By Yosef G.
Luckily I was involved in the emailing between this travel consultant JACOB TORDJMAN and my mother. This man from the beginning kept saying ”hurry up and buy the ticket”, ”get back to me fast”, ”lock this great offer”, etc. which alresdy seemed a bit sketchy. Then I found some better prices online myself, but since Jacob had already been involved I asked him to see what the best trip was he could find. The prices got bigger, the trip got twice as long and he continued to stress about buying the ticket fast. So I sent him an email telling him that we would go ahead and book the ticket we found on our own as it was a better deal but thanked him very much for all of his help. He then sent me a message saying, ”no one has better deals than us we can beat every price” or whatever and told me to cancel my ticket and book with him instead… BUT! He then thought he sent a message to my mom, but it ended up being sent to me, saying how he is disappointed in how she does business and that he worked all day and night to find these deals (it takes 10 seconds for me to find a good flight, so its not that much work, besides we were in contact with him a few times). I was so shocked, he had a completely different tone to my mother than to me because he probably thought he cold manipulate her into feeling sorry for him or soemthing. He is extremely inappropriate, unprofessional and an uncomfortable person. I sent him an email telling him not to contact us ever again. I tried to go to the website via the link in his email which is the same as when you go through Google for ex., but it warned me for scamming!!! So be careful!
By Nic
Response from Luxury Business Class· Mar 27, 2022
Nic, We are very sorry about your experience. This behavior is obviously unacceptable and this employee was spoken to and the situation was dealt with internally to ensure a similar situation would not happen in the future. At Luxury Business Class, we value our customers, and strive to provide the best possible service from the beginning of the booking process until the flight departs. We are sorry you didn't have the level of customer support and service that many of our happy and satisfied customers have received, and we would like to make it right to you. Please email us at [email protected] and we will take care of this ASAP.
I'm heading to a relative in Wales, in April 2022. I live in Australia. This is the first of a two part review. I've been dealing with Adam in trying to find regional and international flights from Port Macquarie to London return. Wow...I can't say enough about the service Adam has provided. Texts, phone calls, emails etc to find the very best price and importantly, convenience of travel with the guidelines of today. Adam has found me incredible business class fares, exactly how I asked for them, on my dates requested. I haven't left Australia yet, and I will follow up this review after I have completed my trip. But if your looking to make an expensive business class trip...do yourself a favour and at the least, get a quote from Luxury Business Class as a comparison. Thank you Adam for all your assistance and service. I appreciate your help. Stay tuned for part 2 of this review in May Julia
By Julia S.
Absolutely first class service. Actually fell upon them accidentally and so pleased I did. Adam and his Co worker Kevin were professional, diligent, friendly, went above and beyond . They found me a great deal from London to Brisbane saving me over £500. After two years, due to Covid, I can finally get out to see my daughter and granddaughter again. I cannot recommend them highly enough. CH. London, U.K.
By Catherine H.
