Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
21 reviews
LuxtimecoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at LuxTimeCo, we believe integrity towards our customers and our work is a way of life. We understand every watch is important and meaningful, which translates to our best practices towards every piece which leaves our hands. Customer satisfaction and happiness is our main priority; therefore, we strive to be as detail oriented as possible to precisely serve our customers.
Luxtimeco (luxtimeco.com) has 21 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
21 approved reviews, newest moderated first
Stay away from this company. Does not answer their emails or phone calls when you try calling them. Not sure how they list so many watches on eBay when no one picks up their phones. Seems very shady; looking at their reviews seems like everyone has had the same issue.
By Rick
Envían un producto que no es el adquirido y no contestan los email de reclamación
By Manuel Figueruela O.
Estafadores no compréis nada !! Pedí un reloj y me mandaron otro y es especialmente de mala calidad ,encima de ser horrible y súper falso me mandan otro peor,he mandado 4 correos y no he tenido contestación. Denunciar !! Basta ya,que nos cuesta ganar el dinero que se quedan
By José G.
Stay far away from this shop. I dropped off my watch for repair. It has been over five months now. They aren't answering my emails. I have contacted the County of Los Angeles Department of Consumer and Business Affairs. It is a disgrace to run a business like this.
By SON BUI T.
Son unos estafadores Compré un reloj Lemmon edición y me enviaron otro totalmente diferente Les he escrito y nunca respondieron Estafadores !! Ladrones !!!! Rafael
By TIENDA ARAGON, R.
Sent me the wrong Basel. Description showed flat four didn’t get it. The email from them, but look into it that was two weeks ago no response from them
By George
Response from Luxtimeco· May 13, 2025
We contacted the customer and offered another bezel in addition to the one they have already received. We also offered full refund.
2 months later , not received parcel No answer to my request It is a scam Beware
By Claude P.
Response from Luxtimeco· May 13, 2025
This order was flag as High Risk and we tried to collect information in order to reduce the risk. Customer refused to work with us. Customer has been fully refunded. Our merchant account does not allow us to ship High Risk orders without verification. Proof available for our customers.
I never received my order and cann9t reach the company, this is a total scam . I never received a refund. they did not try to contact me . They cover their tracks well . Do not purchase from the company.
By Angela D.
Response from Luxtimeco· May 13, 2025
This order was flag as High Risk and we tried to collect information in order to reduce the risk. Customer refused to work with us. Customer has been fully refunded. Our merchant account does not allow us to ship High Risk orders without verification. Proof available for our customers.
