Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
24 reviews
Lux SportsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to LUX Sports – Where Performance Meets PrecisionAt LUX Sports, we believe athletes of all levels deserve gear that pushes limits—not budgets. That’s why we’ve become the global leader in grip socks trusted by over 400,000 players worldwide. From our breakthrough Dual Grip™ and GripArray™ technologies to reinforced padding and 360° arch compression, every LUX product is engineered to enhance agility, speed, and confidence—on any field.Founded by athletes, for athletes, we specialize in high-performance grip socks designed for soccer, cleat sports, and training. Our socks lock your foot, sock, and shoe together to eliminate slippage, reduce fatigue, and help prevent blisters—so you can focus on your game, not your gear.Whether you’re a dedicated teen athlete, a supportive parent, or an adult weekend warrior, LUX is built for your performance, comfort, and trust. Backed by a 100-day satisfaction guarantee and lifetime service promise, we don’t just sell socks—we elevate your experience.Explore verified reviews from players who dominate with LUX. Join the movement and unleash your full potential with gear that’s tested, trusted, and tailored for champions.
Lux Sports (luxsports.co) has 24 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
24 approved reviews, newest moderated first
Incredible customer service!
By Kurt D.
Response from Lux Sports· Apr 6, 2026
Thank you so much for the amazing feedback, Kurt! 🙌 We’re proud to deliver customer service that matches our performance gear—fast, reliable, and always here to support you. Appreciate you being part of the LUX community ⚽🔥
Was able to purchase a great product at a great price. Support team was responsive to inquiry and provided the support needed. Very pleased!
By Kyle A.
Response from Lux Sports· Mar 29, 2026
Thank you so much for your kind words, Kyle! 🙌 We’re thrilled to hear you’re enjoying the product and that our support team could assist you when needed—that’s exactly the LUX standard we strive for. Unleash your performance and keep dominating—welcome to the LUX community ⚽🔥
While I haven't tried out the products I ordered just yet, I do have an experience that would hopefully keep me coming back. The company itself, in particular, Sarah, provided fantastic customer service when I had an order issue. The responses I received were timely, helpful, and stress-free. Sarah and co. went above and beyond to assist in rectifying the issue with my order, which was small but still warranted reaching out to Lux to fix. I hope that the products are just as great as the customer service!
By Andrew H.
Response from Lux Sports· Mar 3, 2026
Hi Andrew, Thank you so much for the thoughtful 5-star review—it truly means a lot to us. ⭐⭐⭐⭐⭐ We’re especially happy to hear that Sarah was able to take care of your order issue quickly and stress-free. Providing responsive, supportive service—no matter how small the issue—is something we take great pride in. I’ll be sure to pass your kind words along to her and the team. Now we just need the socks to live up to the service! 💪⚽ We’re confident you’ll love the performance, grip, and comfort once you put them to the test. Thank you again for your support and for giving LUX a chance. We’re grateful to have you in the community and look forward to hearing what you think once you’ve tried them.
Excellent customer service, they sent me a brand new pair for free when mine had a problem!
By Zane F.
Response from Lux Sports· Feb 24, 2026
Hi Zane, Thank you so much for the 5-star review—we truly appreciate you taking the time to share your experience! We’re glad we could get that sorted for you quickly. Standing behind our products and taking care of our athletes is what LUX is all about. If there’s ever an issue, we’ll always step up and make it right. Thanks again for your support—we're proud to have you in the LUX community. 💪⚽
I've had a great experience I started this whole ordeal thinking I was getting a hold of Lux player customer support turns out it was lux Sports and after several back and forth emails it felt like I had made friends in your department and ended up buying socks. The socks were delivered made it all the way to my house then the post delivery person turned around and sent back to sender. I emailed you guys again and right away you put a different pair of socks in route to me through a different service. I have received those socks and I must say I'm pretty impressed. I truly like my performance grip cleat socks. Thank you
By Steven R.
Response from Lux Sports· Feb 14, 2026
Hi Steven, Wow — thank you so much for sharing your story and leaving such a thoughtful review! We’re truly grateful you gave us a chance (even if it started by accident!) and that we had the opportunity to turn a shipping mishap into a smooth, memorable experience. It means a lot to us to hear that through the back-and-forth, it started to feel like you made friends on our team — because that’s exactly the kind of connection we strive for at LUX. We’re also thrilled to hear you're enjoying your Performance Grip Cleat Socks — they’re built for confidence and control, and we’re glad they’re delivering for you. If you ever need anything, you know where to find us. Thank you again for trusting LUX — and for being part of the community. Stay strong, stay steady, stay LUX.
These socks do what they are supposed to do. The price is excellent considering how much more I used to pay for a different brand.
By Marcus
Response from Lux Sports· Feb 11, 2026
Thank you so much for the amazing 5-star review, Marcus! ⭐⭐⭐⭐⭐ We love hearing that you’re using your LUX Grip Socks not just for football, but for basketball, boxing, and beyond—that’s exactly what they’re built for. The Dual Grip™ technology is designed to lock you in for explosive movements, quick pivots, and total control across multiple sports. And we couldn’t agree more—premium performance shouldn’t come with an inflated price tag. Delivering elite grip at a fair price is core to who we are. Thanks again for your support. Keep dominating every court, ring, and field you step onto. 💪🔥
Great product...both sons prefer their grip socks for both basketball and soccer. Plus absolute excellent responsive customer service!
By Dana D.
Response from Lux Sports· Feb 3, 2026
Hi Dana, Thank you so much for the amazing 5-star review! We’re thrilled to hear that both of your sons are loving their LUX grip socks for basketball and soccer—that’s exactly what we design them for: performance, comfort, and confidence on the court and field! 💪⚽🏀 And thank you for the kind words about our customer service—it means the world to us. We’re always here to help and truly appreciate your support!
Great product that is made with excellent quality and durable materials. Highly recommend for both soccer players and other sports such as pickleball.
By Jimmy P.
Response from Lux Sports· Jan 7, 2026
Thanks so much for the great review Jimmy! Absolutely—our grip socks aren’t just for soccer. They’re trusted by athletes across multiple sports, including baseball. The Dual Grip™ system locks the foot, sock, and cleat together, helping boost traction and prevent injuries. Your son’s game just got an upgrade!
