LUX LAIRReviews of luxlair.com

Easy ordering and fairly quick delivery, considering that the item was shipped from Italy.

Love my jacket!!! Great price and fast shipping!!!

Last year, I searched for a DG sweatshirt and found it on several websites, including LUXLAIR.com. About three weeks ago, I decided to purchase the sweatshirt directly from LUXLAIR, but initially received the wrong item. I was quite concerned because there was no phone number available, so I contacted customer service immediately via chat. Viktor was exceptional; he promptly sent a shipping label for the return, expressed sincere apologies, and provided a new tracking number. I received my desired DG sweatshirt yesterday. I must emphasize that I ordered an XS; however, due to an error at DG's warehouse, the XS was no longer available. Viktor offered me a size S, which was twice the price, but LUXLAIR did not charge me the additional cost. Khurram and Viktor consistently kept me informed about my shipments. They were exceptionally kind and professional. Initially concerned that the website might be a scam, I am now very impressed and grateful to Viktor and Khurram. Without hesitation, I would consider LUXLAIR my preferred retailer for luxury brands. For reference, LUXLAIR is based in Minneapolis.

Shoes were genuine leather I love stylish and came on time.

I had a delivery issue and had to contact customer support. Victor assisted me and went above and beyond to resolve the problem. He even called me back to make sure I was aware that the situation had been resolved and had my order rush delivered. Excellent customer service!

Lux Lair was so helpful in dealing with an issue that came up with my order. They were super proactive , communicated really well, honest, direct, helpful. Super great customer service!!

Excellent item and great customer service. Thanks for sorting things out for me

I’ve been searching for sunglasses that hit the right combination of style, fit and price. On LuxLair I found a pair of Diesel sunglasses that hit the spot -especially on price and delivery.