Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
170 reviews
LuxHair WigsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LuxHair™ Wigs are designed by Daytime Emmy® Award Winning Co-Host, Actress, and Mom; Sherri Sheperd “I wear wigs now because I am in the business where I am a busy mother. I am running around working all of the time and I don’t like being at the beauty shop from the hours of 9-5 so wigs work for my lifestyle!...I love every wig in my collection because I feel you put on the wig and you become that person” -Sherri Shepherd Choose from various cuts ranging from pixie, bob and curls matching with up to 14 different hair color choices!
LuxHair Wigs (luxhair.com) has 170 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
170 approved reviews, newest moderated first
I could find no spot to put Promo Code Sherri which gives a $15.00 discount. On TV show Home and Family today was told can use promo code
By Carol A.
Response from LuxHair Wigs· May 26, 2017
Hi Carol, Its Sherri. Honey you went to the wrong site its.. www.luxhairpromo.com please purchase and let me know and please update your review. Thanks Sherri
Ordering on the site was very easy. I am looking forward to receiving the wig I ordered.
By Paula
Textured Pixie Cut--The color (auburn/Blond) matched my hair perfectly. However, It just didn't work for me. The quality of the hair is excellent so I picked out another wig that I think will work perfectly. I ordered it and can't wait to get it. Thanks Sherri!!!
By Mary B.
Although my first experience with luxhair wasn't a good one, I will definitely be buying from them again. I hope that my next purchase will be better. Finally received my product. They however need to train their customer service people.
By Colleen M.
I placed an order on 2/4/17. Over 6 weeks past and I had not received my order.I called and was told there was a backup on shipping but I should receive shortly. On 3/15/17 I emailed to cancel order. No one answered but I received the order on 3/29/17. One of the wigs was previously worn as it had bobby pins attached to it. I called to return as I do not like how the style looks on me and it is over 30 days, so no dice. I would want to return or exchange....Make sure you act quickly if you do not like the wigs.
By Alicia C D.
I had no problem putting in my order. Everything was super easy to complete. Looking foreword to getting my new wig! Mary
By Mary S.
I had order a wig about a month ago.. and never got it. I called customer service and they acting like they can't find my order and they won't put my money back on my card at all.
By ReRe M.
Response from LuxHair Wigs· May 8, 2017
Good morning ReRe, I really do apologize for the inconvenience you have been caused and the frustration you have suffered. Can you please reach out to me @ [email protected] so that I can help you with this matter? Our customers are very important to us and we like to make sure they are taken care of.
LuxHair by Sherri Sheperd offers quality wigs at a reasonable price. There ia a variety of cute styles in all lengths. The color selection is great and offers something for everyone. Sherri Sheperd's reputation is excellent and I trust her products. There is a 30 day return policy so how can anyone go wrong! Lux Hair Wigs website was so simple to use and PayPal is accepted! I can't sat enough good things about Sherri Sheperd's Lux Hair Wigs! Lanora West
By Lanora W.
