LUS BrandsReviews of lusbrands.com

First of all be aware that this company hids how to cancel the subscription part so you can’t cancel and it’s been MONTHS and I can’t get a refund for a product that was opened and spilling over. It was the big bottles, the box was moist and warping because of the leakage. I opened a claim with my bank then was told by the reps at LUS that I had to close it in order to get a refund, I sent them the letter I received as proof and they keep saying that it’s still open! I don’t know what kind of shady business these ppl are running but be warned these ppl don’t give refunds! Never buying again!!

The products are absolutely amazing. They really go the distance to with their how to videos and amazing customer service. I’ve been given free products because I ordered the wrong one in error. Well worth the money. I’m hooked now.

Did not work. Absolutely no difference between their products and a $10 curl defining mousse. If you want to return it, you have to send it to Canada (it was shipped from Ohio) which costs more than the actual refund. Total waste of almost $60.

As soon as I tried it - and I watched a video because everyone says that the product doesn't work properly if you don't follow application instructions - I could tell it was Shiite. I have 3B hair and it felt immediately dry, became entirely matted, etc. I know my hair and regularly have to brush conditioner through it, which I leave in and can't wash out in order to have my curls behave. Waste of money imho. I bought the 3 step and I will be throwing it in the garbage. What a terrible product that doesn't even remotely come close to what the PR says. I bought the kinky/coily type and I can't care less about anything other than the fact that you will know a good conditioner when brushing your hair out in the shower. Again, my hair was matted, dry af, and took 3 times as long to brush out, and several days to get back to normal, along with a ton of hair loss, after just one use! Literally going in the garbage. Please, don't waste your money.

I have been using only this 3 system product for 3 months now. 2 months ago my hair started falling out everytime I took a shower and brushed out my hair. I have very thick hair but not anymore. My hair has been comming out by the handfuls for 2 months now and I just want to cry. It just dawned on me that it is from these products. I only used lus brand for the past 3 months. My beautiful hair is not beautiful anymore. It's thin and stringy. I am so upset. I have spent so much money on these hair products just to lose a ton of hair. I am warning you all DO NOT BUY FROM THIS COMPANY UNLESS YOU WANT TO RISK YOUR HAIR FALLING OUT BY THE HANDFULS. I wish I had never bought this. It will take 2 years for my hair to come back according to my hair stylist and that's after it stops falling out.

Massive hair loss. Used the product for several months and started noticing some hair falling out. Then all of a sudden handfuls of hair began falling out. Three weeks later I had filled a gallon size zip lock bag with my hair. Stopped using the products and now after 8 months my hair is just starting to show signs of regrowth.

I had seen online about this brand and I thought ( along with my mom) that it would be a great idea. I had always had a hard time defining my curls. I worked nicely but then after the second time I started loosing a lot of hair I mean a lot. I always comb my hair out in the shower but now I am loosing 4 times the amount and in the morning and throughout the day I am loosing so much. Like I always kept my hair up because of that. Going to throw it out. Hopefully the hair loss will stop. Do not recommend this product.

Well now I know why they don’t send their product to Australia I have been trying to order more but they say they are not sending their products to Australia at the moment (I think they said freight issues) I only found this site when I tried to see if there was anyone else may have been selling it and the reviews came up I have been using LUS shampoo and hair all in one (not the conditioner) for years now and have had no problems until the last 6 or so months when I noticed that I was losing quite a lot of hair when I was in the shower. I don’t use the amount of product they recommend it’s way to much for my hair so maybe that’s why it has taken a long time for the hair loss to show up So now I will need to find another brand that uses quality ingredients Glad I found this