Sarah is quick to answer and provide…
Sarah is quick to answer and provide update which I love. Always been courteous.
By Raquel E.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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68 reviews
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A collection of enterprise solutions that redefine the digital restaurant experience. With built-in growth hacking tools drive guests to your system and away from third-party.
Lunchbox Technologies (lunchbox.io) has 68 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 57 reviews with 5 stars · Clear filters
Sarah is quick to answer and provide update which I love. Always been courteous.
By Raquel E.
Mark was super helpful, always guides me through the process step by step and gets me a solution every time!
By Daniela S.
Mark and Nathalie have been truly the most helpful in our transition to Luncbbox. They are immediately reachable, so supportive and have set our business up for success. We continue to grow and our partners at Lunchbox are instrumental. Thank you thank you thank you. You have changed every way our sales team does business.
By Colin H.
Mark Turner and Nathalie Swann were not only super helpful and finding a solution but are just genuinely friendly and easy to talk to and made my most recent experience such a breeze! Thank you so much!
By Johnny P.
My experience with Lunchbox has been amazing, largely because of Mark Turner and Nathalie Swann. Their continuous support, patience, and willingness to take the time to troubleshoot issues with me and explain how the system works have been incredibly helpful. Our weekly syncs were honestly the highlight of my week! Mark and Nathalie were always responsive and willing to jump on a call to help me work through a problem, no matter how big or small. I’m incredibly grateful for the partnership we built and for everything I’ve learned from working with them. I couldn’t be happier with Lunchbox and the impact the software has had on our day-to-day operations, especially when it comes to catering management. It has made a real difference for our team, and I’m so grateful to have had such a great experience with both the software and the people behind it!!!
By Jaime M.
Mark is always super helpful in getting a tricky configuration working. He is very knowledgeable on the platform and never hesitates to reach out to me to assist.
By Yes
Nathalie and Mark are doing fantastic work over at LB! Thanks for making our migration as seamless as possible!
By George J C.
Finally decided to give LB Order Aggregator a try. From the start, LB support staff were responsive and helpful. Michelle was great from the start and did ALL the heavy lifting. When I thought everything was great, I ran into a slight dilemma with menus. Tried fixing it on my own, but I was having a really hard time navigating my options. I reached out to Mark and he saved the day! I owe him an huge thank you (and lunch!) It has only been a few hours, but so far the product seems great. I love having all my 1st and 3rd party orders on one screen.
By H B.