Mark and RB are amazing!
Mark and RB are amazing! Their knowledge and ability to explain how to make changes to coupons as well as a follow up call to assist with validations is TOP NOTCH customer service!
By Kimberly Rakes S.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
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68 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A collection of enterprise solutions that redefine the digital restaurant experience. With built-in growth hacking tools drive guests to your system and away from third-party.
Lunchbox Technologies (lunchbox.io) has 68 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Mark and RB are amazing! Their knowledge and ability to explain how to make changes to coupons as well as a follow up call to assist with validations is TOP NOTCH customer service!
By Kimberly Rakes S.
We recently had the privilege of working with Lunchbox to transition from V 1.0 to V 2.0. The migration was seamless, with the Lunchbox team offering encouragement throughout the entire process. In addition, we’ve integrated the new Wallet Drop feature into our marketing strategy and we look forward to seeing the impact it has on our business!
By charlie B.
Mark was great and very helpful!
By Reagan
Michelle Lucas and Mark Turner have been incredibly helpful, making our transition to Lunchbox seamless! I cannot stress enough how easy they are to work with, which made the experience painless. Keep up the great work!
By Mark M.
Mark is always great at providing support and clearly showing how to fix issues.
By Mark I.
Working with Mark and Nathalie is like having the dream team in your corner. Their expertise isn’t just impressive—it’s a masterclass in competence delivered with grace and an oh-so-necessary sense of humor. When I’ve stumbled, they’ve never resorted to condescension. Instead, they’ve guided me through solutions with clarity and patience, turning potential frustration into genuine learning moments. Their commitment is unwavering, their knowledge deep and expansive, and their approach refreshingly human. It’s rare to find people who are not only exceptionally skilled but also genuinely invested in your success. Mark and Nathalie set that gold standard.
By Jeff M.
Nathalie made our transition to 2.0 seamless and stress-free. Her around-the-clock support, prompt responses, and genuine investment in our success were truly exceptional. She went above and beyond to ensure every detail was handled flawlessly. I can’t recommend her highly enough!
By Sabrina K.
Nathalie is the best!!!! Made our transition to LB 2.0 as seamless as it could be. Very responsive and helpful till the end.
By Cait H.