The customer service was great
The customer service was great. They responded to every message and shared updates on my delivery.
By Richard W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
197 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Luna Furniture, we're dedicated to providing a 5-star experience, transforming how people shop for their homes from product discovery to delivery.
Luna Furniture (lunafurn.com) has 197 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 158 reviews with 5 stars · Clear filters
The customer service was great. They responded to every message and shared updates on my delivery.
By Richard W.
I’m glad I found this furniture store online after price checking a certain dining set at different stores locally, Luna furniture had the best affordable price . I live in Del Rio & they delivered it from Houston in less than three weeks with no damages delivery driver Richard had great communication as well . I am very happy with my purchase & experience.
By Irma
From the prices, to the quick delivery, the excellent communication, and the most courteous delivery driver I’ve ever encountered, this was an A+ experience. First time and now lifelong customer here.
By Andy T.
Fair price, fast delivery, and good customer service made my experience great.
By Jacob
Fast delivery!!!!
By Treva B.
From the price point to the purchase delivery driver, everything was amazing very happy thank you thank you thank you
By Jeremy L.
My delivery experience was great!!! The set is larger than I expected - very substantial and beautiful!!! Soooooo glad I purchased this bedroom set.
By Joann A.
Service was great! From the time I purchased until the delivery. They let me know when the order was received, contacted me to discuss delivery time and the driver was very nice. He stayed in touch to advise his ETA (From Texas to Louisiana) and was on time with what he quoted. Everything came boxed nice and neat. Items just as described. Definitely would recommend and I definitely will be ordering again soon!!
By Gernika B.