Great company, great experience!
Replacement headboard arrived just perfect this time. Appreciate the fast turnaround time on the replacement for the damaged one!
By CarolynB
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
197 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Luna Furniture, we're dedicated to providing a 5-star experience, transforming how people shop for their homes from product discovery to delivery.
Luna Furniture (lunafurn.com) has 197 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 158 reviews with 5 stars · Clear filters
Replacement headboard arrived just perfect this time. Appreciate the fast turnaround time on the replacement for the damaged one!
By CarolynB
Awesome company... awesome furniture!
By Shannon
Beautiful piece of furniture. Very heavy and sturdy. Came well packaged. Customer service was top-notch. They updated me immediately re: a backorder and happily accommodated my needs because of this. I highly recommend Luna Furniture.
By Kim
I was worried to order given some poor reviews and BBB stories. However, my item arrived in pristine condition, packaged well, and super quick arrival.
By Elise C.
The experience was nothing but outstanding and I'll definitely be a returning customer.
By Jerome H.
Great product. Only thing, wished they would've taken the empty box to trash it came in.
By Brandon F.
I recently purchased a sectional from Luna Furniture, and I couldn’t be more impressed. The entire process was smooth, professional, and stress-free. The sectional I chose is nothing short of amazing. It’s not just beautiful , it’s also incredibly comfortable. Customer service was another highlight. The staff was knowledgeable, friendly, and genuinely helpful without being pushy. The delivery team was careful, respectful, and had everything set up perfectly in no time. This experience was a 10/10.
By Numan O.
You kept us informed on our order. Your delivery was prompt, on time, and as advertised. The furniture was packaged well and delivered without any transit damage. We are very satisfied with our purchase.
By Jerry C.