Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
323 reviews
Lumberjack DirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable.Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct.While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.
Lumberjack Direct (lumberjackdirect.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
323 approved reviews, newest moderated first
I love my paradigm tower product from Lumberjack. Justin and Jacob were amazing to work with and answered all my multiple questions and ensured my product would be here in time for install. I would order from LJ again and again. The flooring was beautiful and customer service was exceptional. I wish I could give them more than five stars.
By Dara F.
This is our 2nd project with these guys and they are great! Responsive with communication & shipping! Highly recommend
By Kim S.
Great company, reliable and prices are competitive
By Brian T.
I recommend getting your flooring from Lumberjack. Jake was helpful and easy to work with for the flooring. However, I do not recommend buying transitions from Lumberjack unless you know exactly their terminology because the transitions cannot be returned without a restocking fee higher than the cost of the wood. I would recommend getting the transitions elsewhere and getting them stained to match.
By Ginny F.
Lumberjack Direct saved me over $4000 by purchasing my hardwood flooring from them. Highly professional staff, they answered all my questions promptly. I Originally was hesitant to use them because I had never heard of them, but my 1st order came several days earlier than promised & the fact that I had such a good experience with my 1st order I then turned around & ordered the glue from them on my second order !
By Mark from Maui H.
Very easy to work with and delivered everything as promised and quickly!
By Karen A.
The LumberJack Direct team is awesome. Responsive, helpful, friendly, quick --can't recommend them enough!
By Lauren W.
I ordered LVP from Lumberjack for my first level. I was having a hard time finding something I liked locally, so started looking online. I called and spoke with Dylan who directed me to the perfect color/style that I was looking for. I ordered 2000 sq ft sight unseen and I absolutely love it. It is the paradigm conquest tower and it is better quality than anything I had seen previously and lumberjack had the best prices by far on it. Thanks again!
By Holly
