Helpful
We are very happy with our purchase and the nice and helpful treatment
By Åse L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
307 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2004, we’ve worked to bring hand-signed, limited-edition art and photography to a worldwide audience. Through our website and 21 LUMAS galleries across the globe, we’ve helped over 300,000 satisfied customers find their new favorite artwork. The LUMAS portfolio is one of the world’s most diverse and comprehensive collections of contemporary art. It features over 3,000 artworks, from classic photography to painting, sculpture and digital art, including works by emerging talents as well as established stars like Takashi Murakami, Damien Hirst and Sarah Morris. We’re here to help you discover great contemporary art for your space. Speak to us in a LUMAS gallery or visit our website – we’re happy to arrange a detailed consultation and find your perfect artwork. Whether you’re a first-time buyer or a lifelong art collector, our 30-day return guarantee means that you can buy LUMAS art in full confidence.
LUMAS (lumas.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 265 reviews with 5 stars · Clear filters
We are very happy with our purchase and the nice and helpful treatment
By Åse L.
At Lumas we received personal attention while we were trying to decide which pieces we wanted to buy. Everyone worked with us and did everything in their power to make our experience a great one. We bought three pieces in three different occasions and we received the same personal attention each time. The stuff is knowledgeable, professional and friendly.
By Carolina
Good sturdy shipping packaging Exact replication of web page picture Very fine art
By bruce
Great customer service !
By Octavian M.
Everyone was fantastic
By Andreas X.
Very personalized service, follow up and a real desire to be helpful with my choice of artwork!
By Karyn S.
Ela was very pleasant and helpful at the gallery as we had to get the artwork to Sydney. Unfortunately there was a breakage in transit and Ela and Lumas were extremely prompt and helpful in addressing the issue.
By Susanne
I was looking for a bit of art for my lounge wall that was different and stood out. To find what I did and for it to be a limited piece is amazing. I love it and the experience through Luna's was great, thank you
By Ben