Why Lumas
Staff were very helpful as always
By Robert
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
307 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2004, we’ve worked to bring hand-signed, limited-edition art and photography to a worldwide audience. Through our website and 21 LUMAS galleries across the globe, we’ve helped over 300,000 satisfied customers find their new favorite artwork. The LUMAS portfolio is one of the world’s most diverse and comprehensive collections of contemporary art. It features over 3,000 artworks, from classic photography to painting, sculpture and digital art, including works by emerging talents as well as established stars like Takashi Murakami, Damien Hirst and Sarah Morris. We’re here to help you discover great contemporary art for your space. Speak to us in a LUMAS gallery or visit our website – we’re happy to arrange a detailed consultation and find your perfect artwork. Whether you’re a first-time buyer or a lifelong art collector, our 30-day return guarantee means that you can buy LUMAS art in full confidence.
LUMAS (lumas.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 265 reviews with 5 stars · Clear filters
Staff were very helpful as always
By Robert
I love my picture and it was delivered sooner than expected, very well packed, really excited! May provided such great customer service, thank you.
By Angela P.
My shopping experience was wonderful with attentive and knowledgeable sales. The delivery was amazing and honestly I could not have imagined exactly how well this large piece was packed. I am very pleased on all counts. Thank you!
By Susanne S.
The staff were so welcoming and knowledgeable, and assisted me with my purchase.
By nick
We bought a photo of David Bowie in the branch in London. Sales lady was very pleasant and professional. The photo was wrapped real good for traveling.
By Tali T.
excellent customer service. Ela and Nadia were particularly helpful.
By Shome D.
Great customer service and lovely quality! The order got shipped immediately, and the artwork is worth it!
By Chrysa P.
Seamless delivery, arrived on time in perfect condition.
By Aysha K.