Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
299 reviews
LugxerySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Lugxery.com, we are passionate about connecting you with your favorite fragrances at amazing prices. We know that shopping online requires trust, which is why we are 100% committed to serving you with transparency and care.Over the years, we have built excellent relationships with a wide network of suppliers. This allows us to bring you the best of both worlds: the hottest trending perfumes and those rare, vintage gems that are increasingly hard to find.We understand that a great scent is the finishing touch to your style. We want you to be thrilled with your purchase, so if you ever have a question or need a recommendation, don't hesitate to reach out. We are always happy to hear from you!
Lugxery (lugxery.com) has 299 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
299 approved reviews, newest moderated first
Lugxery is great for securing hard to find niche fragrances. Ships order quickly. Definitely a customer for life!
By Gwendolyn W.
Response from Lugxery· Aug 30, 2026
Thank you, Justin! We’re glad your order arrived quickly and was packaged with care. We appreciate your support and hope to serve you again soon! 📦✨
Fast and efficient delivery and their goods are authentic
By Ignacio Barrales L.
Response from Lugxery· Aug 30, 2026
Thank you so much, Ignacio! We’re happy to hear your order arrived quickly and that you were pleased with the authenticity of your fragrance. We truly appreciate your trust in Lugxery and look forward to serving you again! 🙏
The fragrance itself smells phenomenal, came well packaged. There was a bit of an mis understanding on my part I suppose. I’m giving this a 3 because of how the owner handled this. I was offered a partial refund or to return the fragrance. I opted for the partial refund but the owner didn’t say a refund was actually “store credit”. A refund is a refund and store credit is store credit, two different things. I would buy from this store again, just don’t like when businesses are not clear
By Jonathan
Response from Lugxery· Aug 20, 2026
Hi Jonathan, We're glad the fragrance arrived in great condition and that you're enjoying the scent. For clarity, the brand manufactures this specific bottle with a plastic cap. Because the product delivered was 100% authentic and factory-spec, offering a return or courtesy credit was an optional step on our end to help resolve the misunderstanding. We appreciate the feedback on communication clarity and look forward to welcoming you back. — Lugxery
Speedy delivery, well packaged perfume. Great product
By Britta
Response from Lugxery· Aug 30, 2026
Thank you so much, Britta! We’re glad your perfume arrived quickly, securely packaged, and in great condition. We truly appreciate your support and are happy you’re enjoying your fragrance! 🌟
Everything from the checkout to the shipping was smooth. Also the price was great too!!
By customer
Response from Lugxery· Aug 30, 2026
Thank you so much for your review! We’re glad to hear everything from checkout to shipping was smooth and that you were happy with the price. We truly appreciate your support and look forward to serving you again! 🙏
I’ll admit, I was a little skeptical ordering a fragrance from a discounter, especially when it came to authenticity. I reached out to LUGXERY.com on TikTok before ordering, and they responded, which definitely helped put me more at ease. I purchased Creed Wild Vetiver, and my order arrived within three days. They kept me updated throughout the shipping process, the price I paid was exactly what was listed, there were no hidden surprises, and the packaging was very secure. Even after it arrived, I was still a little nervous, so I did a few quality and authenticity checks of my own. Everything checked out, and I was honestly so relieved and happy. The fragrance is legit, smells amazing, and it’s one I genuinely enjoy. I also love that I don’t smell it everywhere. I’ve had a completely different experience with another discounter where a preorder took about a month and a half to arrive, so having this order show up quickly and exactly as expected was really refreshing. Overall, I had a really good experience with LUGXERY.com and would definitely order from them again. I hope they get more Byredo fragrances because I already have my eye on a few. I can only speak from my own experience, because I know everyone’s experience can be different. I took a chance, and for me, it paid off. I’d definitely shop with them again.
By Matthew C.
Response from Lugxery· Aug 30, 2026
Thank you so much, Matthew, for taking the time to share such a detailed review! We completely understand being cautious when ordering fragrance online, and we’re especially glad our communication and updates helped give you peace of mind. We’re thrilled to hear your Creed Wild Vetiver arrived quickly, securely packaged, and exactly as expected. Most importantly, we’re happy that your own authenticity checks gave you the confidence to enjoy your fragrance without hesitation. We truly appreciate you taking a chance on Lugxery and sharing your experience with others. And we’ll definitely keep that Byredo request in mind! 👀 We look forward to serving you again and hopefully helping you add some of those fragrances to your collection!
Great price for an incredible fragrance. Been wanting Lafayette Street for a while now and at that price I couldn’t pass it up. 100% authentic and got delivered quickly!
By Peter S.
Response from Lugxery· Aug 30, 2026
Thank you so much, Peter! We’re glad you finally got your hands on Lafayette Street and that the price made it an easy choice. It’s great to hear you were happy with the authenticity and quick delivery. Enjoy the fragrance, and we look forward to helping you find your next one! 🙌
Sooooo good, shipped fast, packaged well. Smells amazing
By amelia S.
Response from Lugxery· Aug 30, 2026
Thank you so much, Amelia! We’re so happy to hear you’re loving the fragrance! Glad it arrived quickly and was packaged with care. We appreciate your support and hope to help you find your next favorite scent soon! ✨
