Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
654 reviews
Lucky OrangeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
great tool at very affordable rate, i recommend using this to many
By Rajesh B.
Response from Lucky Orange· Mar 28, 2023
Thank you for recommending Lucky Orange. We're here if you need anything. Happy tracking! Cheers - Bradley from Lucky Orange
Been using Lucky Orange for a while now and is 2 or 3 different software apps rolled into one. It gives me pop-ups for my websites, surveys, heatmaps, visitor recordings and analytics, live chat and much more with one package. Saves me installing 2 or 3 apps on my sites and therefore gives me a cost saving.Would recommend.
By Neil B.
Response from Lucky Orange· Mar 28, 2023
Thrilled to hear that your saving money and improving your website with Lucky Orange. Thank you for leaving us a review. Please don't hesitate to reach out if there's anything we can help you with! Cheers - Bradley from Lucky Orange
Very helpful for site feedback!
By Kristin B.
Response from Lucky Orange· Mar 31, 2023
Thank you for taking the time to leave us a review! Understanding your website visitors' behavior is vital to building a high-converting website. Please don't hesitate to reach out if there's anything we can help you with. Cheers - Bradley from Lucky Orange
After comparing similar analytics tools, I finally landed on Lucky Orange as it seemed incredibly feature-packed for the price compared to similar platforms out there. Even after just a day of experimenting and looking at recordings, we were able to identify a variety of customer pain points on our website and are now able to act to resolve them. We haven't even begun to play around with all the other useful tools, but they already appear to have massive potential for optimising UX and conversion rate. I had an onboarding call with Jordan who was courteous and very concise with answering our questions, which was much appreciated. We're looking forward to learning how to utilise Lucky Orange a lot more for our business.
By Stephen G.
Response from Lucky Orange· Mar 23, 2023
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything! Cheers - Bradley from Lucky Orange
I needed help understanding heat maps and Emilia was super helpful, thanks!!
By Luisina C.
Response from Lucky Orange· Mar 22, 2023
Thank you for the five-star review! I'll pass your kind words along to Emilia. Please don't hesitate to reach out if there's anything else we can help you with! Cheers - Bradley from Lucky Orange
She was very kind and supportive. I felt like she wanted to help me succeed.
By Fouad A.
Response from Lucky Orange· Mar 20, 2023
Great to hear that you had a good experience with our support team! Thank you for leaving us a review. We're here if you need anything else! Cheers - Bradley from Lucky Orange
Great tool! Use it for all my campaigns and it gives me great insight about the UX. Highly recommended!
By Anna G.
Response from Lucky Orange· Mar 20, 2023
Thank you for the five-star review! Thrilled to hear that you highly recommend our app. Please don't hesitate to reach out if there's anything we can help you with. Cheers - Bradley from Lucky Orange
I was able to contact customer support through their own chat and get our chat feature back up swiftly! Thank you Kelsey for walking me through everything.
By Ashley
Response from Lucky Orange· Mar 16, 2023
Thank you for the five-star review! Glad our team was able get your chat feature fixed so quickly. Please don't hesitate to reach out if there's anything else we can help you with. Cheers - Bradley from Lucky Orange
