Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
654 reviews
Lucky OrangeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Competency!
By daniel Z.
Response from Lucky Orange· Apr 24, 2023
Thanks for taking the time to leave your review, Daniel! We hope that we can continue to impress you. We’re here should you need anything else. Cheers - Emilia from Lucky Orange
Excellent and fast customer service! Starting our trial with high hopes after positive initial evaluation of the features. Seems easy to use and pretty extensive regarding features.
By Kati P.
Response from Lucky Orange· Apr 24, 2023
Thrilled that we impressed you with our technology and support! Don’t hesitate to reach out if you need anything else during your trial. Getting that front seat to your visitors’ behavior is crucial to growing your website, and I’m confident you will find our features are user-friendly but incredibly powerful. Thank you for your review, Kati! Cheers - Justin from Lucky Orange
Feels great to check the heatmap!
By VINEVIDA
Response from Lucky Orange· Apr 18, 2023
We love heatmaps too! The amount of information you can glean using visitor behavior is incredible, and we’re thrilled that you love to check heatmaps as much as we do! We wish you continued success, and please don’t hesitate should we are able to help you in any way. Cheers - Emilia from Lucky Orange
Very very very good service
By Hayk A.
Response from Lucky Orange· Apr 18, 2023
We’re so glad our team was able to impress you with our customer service. We strive to provide all of our customers with a fantastic product and exceptional support. Thank you for your review, and let us know if we can assist in any way. Cheers - Bradley from Lucky Orange
She did an awesome job explaining how I can added to my website and how everything works!
By Lena “MILTY’S BOYS SEPTIC” T.
Response from Lucky Orange· Apr 18, 2023
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your website’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Emilia from Lucky Orange
Emilia was super helpful and thorough in her explanation of the many features and benefits of Lucky Orange.
By Shanna G.
Response from Lucky Orange· Apr 18, 2023
We’re thrilled you enjoy our customer support, onboarding and technology! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for this great review, and we wish you continued success! Cheers - Emilia from Lucky Orange
Great app if you want to follow up what really is happing on your website, where customers go, what they view, where they bounce out...co you can make the necessary corrections on your end. Definitely recommend!
By eComTrade
Response from Lucky Orange· Apr 18, 2023
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. We’re here should you need anything else! Cheers - Jordan from Lucky Orange
Very informative onboarding call with Jordan. He explained everything so clearly and had the answers to any questions I had. Impressed with the features of Lucky Orange and looking forward to getting accustomed to the app.
By Anne-Marie
Response from Lucky Orange· Apr 18, 2023
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review and sharing the Lucky Orange love. Don’t hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange
