Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
654 reviews
Lucky OrangeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Emilia assisted me with all of my doubts. Appreciate her quick response and resolution.
By Ragini C.
Response from Lucky Orange· Jul 19, 2023
Thank you for your review! We love to impress our users with our technology and support. We're always here should you need anything else. Thanks again, and happy tracking! Cheers - Emilia
I have only been a user of Lucky Orange for a couple of weeks, but already the tool has helped us enhance our user engagement and given us insight into how visitors are using our site. The onboarding session, while short, was helpful in familiarizing us with features that can deepen our insight into the analytics and customize the tool, so we can focus on aspects of our site's performance that are important to us at a particular time.
By Reba
Response from Lucky Orange· Jul 19, 2023
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Emilia
Emilia was great in showing how to benefit from using Lucky Orange. I like the surveys that you can place on the site and you can see the most used buttons.
By Megan B.
Response from Lucky Orange· Jul 19, 2023
Thank you for your review! Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. When you can see what’s happening on “the other side of the screen,” you get a front seat to your customers’ online interactions. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Emilia from Lucky Orange
Lucky Orange has been critical in determining several UX issues that were causing low conversion rates on our site. Our developers are working on these new UX fixes now. To be able to watch users interact with our site through their recorded videos has been a truly great feature!
By Tina P.
Response from Lucky Orange· Jul 19, 2023
Thank you for your review, Tina! We’re thrilled that you’ve been able to get so much from Lucky Orange, especially with session recordings. Diving into that UX experience to identify ways to improve your website is invaluable to growing your business. Thanks again for your review, and we’re here if you have any questions! Cheers - Emilia from Lucky Orange
This app is amazing! Gaining tons of customer insight. Jordan was the absolute best in helping me get setup and understanding how to use the app.
By Barprints
Response from Lucky Orange· Jul 19, 2023
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. We’re here should you need anything else! Cheers - Jordan from Lucky Orange
Great service, happy with the results, worth paying for this service
By Nurlan H.
Response from Lucky Orange· Jul 19, 2023
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Emilia from Lucky Orange
Lucky Orange is great I've been using it for years for all my websites, and the support staff is very helpful!
By Keith S.
Response from Lucky Orange· Jul 19, 2023
These are words we love to hear! Thank you for your business over all these years! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thanks again for sharing the Lucky Orange love, and let us know if you need anything. Cheers - Emilia from Lucky Orange
Very knowledgeable and professional correspondence. Answered all of my questions and address my concerns. Promised to address and follow up regarding some minor issues with the app. I look forward to our next interaction
By Domenic S.
Response from Lucky Orange· Jul 6, 2023
Thank you for such kind words, Domenic! I love working with our users to help them get the most out of their Lucky Orange. Visitor behavior really does make all the difference! If you need anything, don't hesitate to let me know! Happy tracking! Cheers - Emilia from Lucky Orange
