Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
654 reviews
Lucky OrangeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Prompt response and solved my issue quickly
By Nathan F.
Response from Lucky Orange· Aug 6, 2024
I'm glad we were able to connect and resolve your issue. We love to support our users and impress them with both our technology and support. Thanks for leaving us a review, and we're here if you need anything! Cheers - Emilia from Lucky Orange
Lucky Orange is an invaluable tool to help you see the full customer journey on your website at full scale. This has given us access to so much data to help inform decisions about website optimisation, and the customer support from Jordan to make sure we're making the most of Lucky Orange has been fantastic.
By Jess
Response from Lucky Orange· Aug 2, 2024
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Jordan from Lucky Orange
Lucky Orange is so helpful when trying to increase sales and figuring out conversion optimization. The customer support is amazing and super responsive. Well worth the money, will be using them forever. Have nothing but great things to say about them.
By Dhruv G.
Response from Lucky Orange· Aug 2, 2024
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our technology and support. Thanks for your review, and happy tracking! Cheers - Jordan from Lucky Orange
Emilia was so great with the training, she explained everything very clear.
By Jesus P.
Response from Lucky Orange· Aug 2, 2024
We appreciate your review, Jesus! It sounds like our onboarding call was a success! It's available to all users to introduce our 20+ features and answer any questions you may have. Thanks again for your review, and we can't wait to see what insights you gain from visitor behavior. Don't hesitate to reach out if you need anything, and happy tracking! Cheers - Emilia from Lucky Orange
I migrated to a new hosting company and needed assistance with setting up the Lucky Orange app. and Jordan Dodd reached out on a Zoom call and quickly helped get it done. He also showed me some of the new features. This is a great app to track your visitors in real time!
By Deborah D.
Response from Lucky Orange· Aug 2, 2024
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology and onboarding. Thank you for allowing us to be part of your website's journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking! Cheers - Jordan from Lucky Orange
Excellent platform for providing invaluable insights into UX on any website. Tools and reporting are great and complimented by highly responsive and knowledgable support.
By Bil W.
Response from Lucky Orange· Aug 2, 2024
These are words that we love to hear! We are so glad that Lucky Orange has been able to play such an integral part of your conversion strategy. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thank you for leaving us a review, and we're here if you need anything! Cheers - Emilia from Lucky Orange
I'm really thrilled about Lucky Orange, it's given me great insights into the users of my website. I especially love the scroll heatmap, and the ability to segment different users. I'd also like to thank Emilia on the customer service team! I had reached out with some questions and she was able to answer all my questions extremely quickly.
By Jason L.
Response from Lucky Orange· Jul 30, 2024
Thanks for sharing the Lucky Orange love! There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Scroll heatmaps are great at showing you exactly what information your visitors saw (and didn't see) which in turn helps you make changes to your website. We're always happy to help our users with whatever questions they may have! Thanks again for your review, and remember that we're just an email away if you need anything! Cheers - Emilia from Lucky Orange
in time ,be nice and do well
By owen W.
Response from Lucky Orange· Jul 30, 2024
We appreciate your review! Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for your review, and don't hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange
