Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
654 reviews
Lucky OrangeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unlock your website's full potential with Lucky Orange, the leading suite of conversion rate optimization (CRO) tools. If you're struggling to understand why website visitors leave without converting, our platform provides the answers. Watch real-time Session Recordings to see the entire customer journey, and use our Dynamic Heatmaps to visualize clicks, scrolls, and user attention. Our powerful features are designed to increase your conversions:Visitor Recordings & Replays: See your website through your visitors' eyes to uncover bugs and usability issues. Dynamic Heatmaps: Understand user behavior on any page, including pop-ups and dropdowns. Conversion Funnels: Pinpoint exactly where and why visitors drop off in the conversion process. Form Analytics: Optimize your forms by identifying fields that cause abandonment. Live Chat: Proactively engage with visitors to answer questions and guide them to purchase. Surveys & Announcements: Gather direct feedback from your customers to make data-driven decisions.Page Insights: Get an at-a-glance view of how each page on your website is performing, including page speed metrics. Installation is easy. One-click installation is available through our integrations with Shopify and BigCommerce or you can place the tracking code yourself in the header tag of your website. There's no need to manually configure which pages are tracked since our tracking code automatically captures visitor engagement with all pages of your website. No need to set up time-consuming snapshots or be forced to pick only a few pages to track.Join over 500,000 businesses that use Lucky Orange to improve their website's UX, increase lead generation, and grow their online sales.All plans start with a free trial with no credit card required to get started. Paid plans begin at just $39/month.
Lucky Orange (luckyorange.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Justin was very responsive and helpful.
By Drew
Response from Lucky Orange· Sep 20, 2024
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions! Cheers - Justin from Lucky Orange
Great app I love it
By Jakub O.
Response from Lucky Orange· Sep 18, 2024
These are words we love to hear! Seeing what your customers experience in real-time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for your review, and let us know if you need anything. Cheers - Emilia from Lucky Orange
Great Service – the team was available at crazy hours and really helpful 🔥
By Wunder
Response from Lucky Orange· Sep 10, 2024
We appreciate your review! Our team prides itself in providing excellent technology and support. Thanks again for your review, and we're just one email away if you need anything! Cheers - Justin from Lucky Orange
Exceptional service—quick, efficient, and highly recommended!
By karly
Response from Lucky Orange· Sep 10, 2024
I’m so glad we were able to assist you! We’re always here to help our customers be as successful as possible, both now and in the future. Thank you for your review, and don’t hesitate to reach out should you have any questions. Happy tracking! Cheers - Jordan from Lucky Orange
It's easy to find the behaviour of visitor in our webpage by using Lucky Orange, and then to improve our website accordingly.
By Harry Y.
Response from Lucky Orange· Sep 6, 2024
Thank you for your review! Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything! Cheers - Justin from Lucky Orange
Emilia made everything easy, made it so easy for me. I love the time taken, and the speed of which everything was done. Above and beyond. I will name my first born; Emilia.
By Bryan D.
Response from Lucky Orange· Sep 5, 2024
Thanks for the review and presidential endorsement, Bryan! My team and I love impressing our users with our technology and support. Visitor behavior is invaluable for developing and executing optimization strategies! Thanks again for your review, and we're here if you need anything. Oh, and baby Emilia will surely carry on the legacy of excellence! Cheers - Emilia from Lucky Orange
Their customer support is superb! Whenever we have a question about their services or would want to raise any questions, they make sure that our concern is always attended to. Having reached out to them several times, their customer support has always been very consistent in being great!
By Francis I.
Response from Lucky Orange· Sep 4, 2024
Wow! Thank you for sharing the Lucky Orange love, Francis! We love to impress our users with our technology and support. Seeing exactly what people do on your website can make all the different optimizing your website. Thanks again for your review, and we're just an email away! Happy tracking! Cheers - Emilia from Lucky Orange
This is my first time to use this website as an analysis tool. They have really great troubleshooting articles which helped me a lot. And Emilia also helped me solve a big problem.
By wangzejun
Response from Lucky Orange· Aug 30, 2024
We love to hear that getting a front-row seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with technology, support and support documentation. Thanks for your review, and happy tracking! Our team is here should you need anything! Cheers - Emilia from Lucky Orange
