Laura was amazing and fix the problem
Laura was amazing and fix the problem
By Mayahlaz S.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
207 reviews
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Play, win, and enjoy the thrill at LuckyOne, the social casino everyone can join. No purchase necessary, and fun is guaranteed every day.
LuckyOne.us (luckyone.us) has 207 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 158 reviews with 5 stars · Clear filters
Laura was amazing and fix the problem
By Mayahlaz S.
I contacted customer service today and Hope was so helpful and kind! Great customer service and great game selection.
By Matthew W.
I want to thank Lana from support for the excellent help she provided. She was very kind, patient, and resolved my situation quickly and efficiently. I felt heard at all times, and her professional attitude gave me a lot of confidence. Without a doubt, first-class customer support.
By Yamilka Brizuela H.
 Their customer service is amazing.! I haven’t had a chance to play on the site bc I didn’t receive my verification code. But it’s fixed now so I should be able to get into my account. Thank you to the LuckyOne customer service!
By customer
The service rep that helped me, Hope went above and beyond with crediting my account with FS when an issue was being resolved. And all of the interactions I have had with them have been more than satisfactory.
By Leah Rose K.
Love it. Big selection of the games. Good bonuses, very fast redemption. I had to contact costumer service and Hope was very helpful. Very happy. Thank you for the quick, smooth service
By Brooks
Great customer service from Laura
By Losofrmdawest
So far, LuckyOne.us has been a great experience. I’ve only recently begun to explore their expansive catalog of games and providers. However, their customer support is, not only human, but they are best in class. Ria and Tina were both very helpful and knowledgeable when I requested assistance in my kyc verification.
By Nate