NO response from customer support
Absolutely NO response from customer support, I've been trying to process a redemption for literally MONTHS!
By Courtney
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
90 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lucky Goldfish (luckygold.fish) is an innovative online sweepstakes gaming platform that offers players the chance to win real money through a variety of fun, engaging games. Designed with ease of use and accessibility in mind, Lucky Goldfish provides a smooth, user-friendly experience where players can enjoy their favorite games with peace of mind. We are committed to safety and responsible gaming, featuring robust security measures like region-specific access controls and age verification to ensure a secure environment for all. Our community enjoys frequent rewards, exclusive promotions, and excellent customer support to make each gaming session enjoyable and stress-free. Join the excitement at luckygold.fish and experience a new way to play and win!
Luckygold (luckygold.fish) has 90 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
90 approved reviews, newest moderated first
Absolutely NO response from customer support, I've been trying to process a redemption for literally MONTHS!
By Courtney
Just wanted to update this review site and let everybody know that this Luckygold.fish casino is still a scam. 100% the site never paid out. Every update from the owner saying they pay users is a lie. Trust and believe this casino site is a complete waste of your time as the site does not pay users. It's a scam casino site.
By LETMEKNOW
They have yet to process my redemption. And now I can no longer claim my winnings from the casino. Do not trust them with your money
By Brant L.
I tried them out expecting to have as good a time as I did with Ultraspin.VIP, and it didn't work out. Customer service was hard to reach and unresponsive.
By Jerry K.
The redemption have slowed so far that I wait sometimes months for even a 10$ redemption
By ruddnick
Can't wait to connect with you for more fun great customer service
By Moon K.
I just signed up
By Gloria C.
It used to be really good when they were accepting Cash app payments and redemptions to Cash app. Now that they’ve changed to crypto everything is a problem. There’s no more agents online. I’ve sent emails numerous of times and no response. I did a redemption of $10 to my Solano Wallet and still have not received it.
By Yvette B.