Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
16 reviews
LuciphiapetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, I'm the one with paws, whiskers, and a big, cozy heart. You might call me your pet — but let's be real, I'm family. 🐾I don't speak Human, but I do understand what love feels like. It's the cozy corner you made just for me. It's the feeling of safety when I curl up nearby. It's the way this house became something more than just walls — it became our home.That's why my human chose Luciphia.It's not just stuff — it's the little things that make me feel safe, comfy, and totally loved. Whether it's where I nap, where I watch the world go by, or where I wait for my next snack… It's made with me in mind.Luciphia gets it. They know I'm not “just a pet.” I'm family. I'm the keeper of joy, the CEO of cuddles, and the heart of this home.Every detail — the softness, the comfort, the thoughtful design — is made for me to feel good, and for my human to feel proud — knowing they chose comfort, quality, and care. (Yeah, I notice. I'm picky like that.)Because when you chose me, you didn't just bring home a pet. You brought home a best friend, a family member, and a little heartbeat that fills this space with love.Together, with Luciphia, we make this space something even better: home.Luciphia. Because I'm family, I'm part of you. 💛🐾
Luciphiapet (luciphiapet.com) has 16 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
16 approved reviews, newest moderated first
My couch looks better and is protected from the dog. Very soft and comfortable too.
By Jeanmom
Response from Luciphiapet· Jul 14, 2026
Thank you for your feedback! We're so glad to hear that our product has made your couch look even better while keeping it protected from your dog, and that you find it soft and comfortable to enjoy. We truly appreciate your support!
Tellement déçue. J’avais pas utilisé cette couverture achetée pour Noël 2024. Je l’ai utilisée cet hiver et en voulant la nettoyer impossible ! Soit disant fait pour les animaux mais impossible d’enlever les poils, une catastrophe et pas du tout imperméable comme écrit. Je déconseille cette marque.
By Lucile I.
Response from Luciphiapet· Mar 6, 2026
Bonjour, nous sommes vraiment désolés d'apprendre votre déception concernant notre couverture. Nous comprenons tout à fait votre frustration, surtout après l'avoir utilisée pour votre animal cet hiver. Concernant l'imperméabilité, nous sommes surpris car de nombreux clients nous ont donné des retours positifs à ce sujet, et nos couvertures sont testées en amont pour garantir cette caractéristique. Nous prenons votre retour très au sérieux et allons vérifier ce point. Pour le problème des poils, nous sommes navrés que le nettoyage soit si difficile. Nous aimerions trouver une solution avec vous. Sachez que nous offrons une garantie de 30 jours pour les échanges et retours. Pour cela, nous vous invitons à contacter notre service client directement par email à l'adresse suivante : [email protected]. Ils pourront vous guider pour un échange ou un remboursement. Nous espérons de tout cœur pouvoir regagner votre confiance. N'hésitez pas à nous écrire, nous sommes là pour vous aider.
I bought these as a donation to the shelters need for blankets for the dogs. The price and quality cannot be beat! I had them already for my own dogs. I wish there was a matching donation or something if people purchase for shelters. It would be a great promotion.
By Stephanie
Response from Luciphiapet· Mar 2, 2026
Thank you so much for purchasing our blankets as a donation to local shelters. We're honored to be part of such a generous gesture and so glad you love the quality. We also truly appreciate your suggestion about a matching donation program for shelter purchases. That's a wonderful idea, and we'll be sharing it with our team for future consideration. Thank you again for your kindness and support.
I wanted to order 90 plush blankets for the dogs at the animal shelter and needed to know if they could fill the quantity and have them there before Christmas. The responded immediately, got right on it and were so graciously able to get the order delivered on time. Very nice, efficient people and a great product.
By Linda B.
Response from Luciphiapet· Feb 25, 2026
Thank you so much for your thoughtful review. We’re delighted to hear that our team was able to respond promptly and ensure your order arrived in time for the holidays. It means the world to us that we could play a small part in bringing comfort to the dogs this Christmas. We’re honored to have earned your trust and look forward to supporting your future efforts, whenever you need us.
Love the softness of the blanket
By Maria C S.
Response from Luciphiapet· Feb 18, 2026
We're so happy to hear you love the softness! Thank you for your kind words—enjoy your blanket!
My puppy loves this & practically puts it on by herself to sleep. I ordered extras recently because I’m afraid if we lose that
By Wendy G.
Response from Luciphiapet· Feb 18, 2026
Thanks for sharing this sweet moment with us! We are so glad that your puppy loves it. Enjoy your life!
Cooper loves the deep pile and he sleeps better too
By Pam
Response from Luciphiapet· Jan 27, 2026
Thanks for your compliment! We are glad to know that the product can meet your expectations!
I love the concept of a waterproof blanket. Perfect for my older dog and a relief for me!
By Jacqueline Bolders F.
Response from Luciphiapet· Dec 15, 2025
Thank you so much for the lovely note! We're so happy to hear you and your dog love the blankets. That's exactly what we aim for – soft, comfortable, and waterproof! Thanks again for your support!
