Bought the hug necklace from love and…
Bought the hug necklace from love and crafted,over the moon 🌙 with it, first class service, I live in the UK and didn't wait long for delivery, well done love and crafted. Julia corton
By Julia C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
301 reviews
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Jewelry with a pinch of Love
Love & Crafted (loveandcrafted.com) has 301 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
301 approved reviews, newest moderated first
Bought the hug necklace from love and crafted,over the moon 🌙 with it, first class service, I live in the UK and didn't wait long for delivery, well done love and crafted. Julia corton
By Julia C.
I had an issue with a piece of jewelry I purchased from Love&Crafted, they immediately resolved the issue and sent me a replacement. Would definitely recommend buying from them again.
By Ryan
Horrible never again I ordered my wife and daughter the gold hug ring almost 2 weeks ago for Mother’s Day and I paid for quick shipping and I have yet to receive it and have emailed a bunch of times and have yet to hear a response absolutely ridiculous will never order from them again and I advice others to not either
By Colby H.
They don’t refund your money. After you place the order the attach a tracking number instant so they can say it left the warehouse. When you are checking the tracking number it only has an estimated delivery date which changes each day to the current day. If you want your money back. Talk to your bank, they can chargeback!
By Toto
Worst customer service, even worse product quality. Item was weeks late, only for the silver coating on the ring to rub off in a matter of days.
By Deklan
Never received my order and could only communicate through email with bots. Would not ever allow me to speak to a person.
By Marcie J.
Easy to navigate through their website and the prices were amazing. Ran into a small issue with shipping and the package didn’t arrive, but I spoke to Aubrey and she instantly got into it and sent another one free of charge which arrived shortly after her email. Excellent communication and product is very nice. My partner was very happy with it and thought it was beautiful.
By Jye B.
I ordered two hug rings at two different times. Each time, I received exactly what I ordered and they both arrived at my doorstep very quickly. I am very happy.
By Cindy C.