Lou SquareReviews of lousquare.com

It has been 8 days and my order has not even been shipped from Miami yet. I sent an email, hopefully they will respond soon, but its extremely irritating when it says 4-6 days for shipping then has not even shipped after 8. I know it is an estimate, but it should at least be on the way by now, I either need my package or a refund to order from another site. I have been checking the tracking sent to my email everyday and no movement.

Ripped I paid a $42.00 delivery premium for one-three day delivery - it's now coming very late - six days or three days late. Your staff will refund me zero. I posted bad reviews everywhere as a result. BS COMPANY WITH BAD STAFF!

I live in port st lucie. 3 hours from Miami. Yet my package was sent to Texas! This is my first time shopping with you and this has been a terrible experience. The package should've been here today at the latest. What a ridiculous screw up.

I ordered on Monday and it hasn’t shipped. Have sent several emails asking for update and have gotten no response

Very disappointed with this company! I sent them 2 emails and left a voice mail asking when my order would ship. It has been 2 weeks since I ordered. They finally responded via email and told me the flavor was out of stock and should come in in 1 to 2 weeks. Offered a store credit or I could choose another flavor. I told them they should not accept someone's money for something that was not in stock and should notate on their website which flavors are out of stock. I asked them to refund my money so I could get something locally. They responded...the order just came in and will ship tomorrow. Thinking of disputing the charge on my Credit Card.

I am a new vape user who is still trying to find a brand I like. I was happy to find Lou Square since they are located in the same state. The first two orders were shipped in a timely fashion. I didn’t really like the first two vapes I tried, so I figured I would try a different one this time. I was very much looking forward to it. The order was supposed to ship out on Monday, but I checked the Sendle tracking number on Wednesday, and it still had not left their facility. I also checked with USPS. The only update was the shipping label being created on Monday. I reached out to the company multiple times. I explained that I have worked in shipping, and I do understand that mistakes happen. The label could have been misplaced or accidentally discarded. Instead of admitting that they could have possibly made an error, they are still claiming it’s the parcel service’s fault. I do not understand why they wouldn’t just ship me a replacement. It would have arrived already, and I would have been a happy customer. I was very nice about it. Maybe they do not even have the product in stock.

I couldn’t wait to get the cotton candy flavored vape but when I got it , it didn’t work at all

According to shopfy my order is not even shipped although it has been almost a week. This was my third time for shopping. I am very disappointed