Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
186 reviews
Lotus LashesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The best selection of real mink and faux mink lashes.
Lotus Lashes (lotuslashes.com) has 186 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
186 approved reviews, newest moderated first
This is my second time purchasing lashes from this website and both times I loved them! They are gorgeous and the shipping process was simple, easy and quick! Thank you!
By saij R.
Response from Lotus Lashes· Jul 22, 2021
Thank you for your excellent 5 star review Saij!!
I haven’t received my order, yet I’m receiving a review …?
By B.
Response from Lotus Lashes· Jul 21, 2021
Hi B., So sorry to hear. Please contact us at [email protected] so we can look into this for you!
Best eyelash strips ever!
By Karen G.
Response from Lotus Lashes· Jul 19, 2021
Thank you for your excellent review Karen!
Hermosa pestañas las amo 😍
By Maria M.
Response from Lotus Lashes· Jul 16, 2021
Thank you for your review Maria!
My lashes were sent to the wrong place! I never got them!!! **Update, after correspondence with the company I have still not received my lashes. I was told they were sent to my old address and that I thought I had changed my address on their site. I was then told that I would have had to have contacted them in order to change my address and then sent them a screenshot showing that my correct address is actually on the site therefore this is an error on their part not mine. I have already told afterpay I will not be making the rest of my payments since lotus lashes is not doing anything to get me my order. I will continue to leave reviews and contact the better Business bureau as well. To some people it may seem silly to you however for me it took me putting money aside to get these. And I did that for three paychecks because things are so tight right now. Then to get them sent to my old address and not getting any help from this company. Apparently greed supersedes customer service with this company.
By kaleigh B.
Response from Lotus Lashes· Jul 16, 2021
Hi Kaleigh, The order was shipped and delivered to the address that you provided during checkout. Also you did not contact us to change your shipping address. Your address on your account is NOT the same as the shipping address. You would have needed to contact us in order to make changes to an existing order.
I absolutely love these lashes!! They are beautiful and I always get compliments on them. Thank you so much lotus lashes!
By Ruby C.
Response from Lotus Lashes· Jul 14, 2021
Glad you love our lashes Ruby! Thank you for your 5 star review!!!
I didn’t receive my package
By Marissa H.
Response from Lotus Lashes· Jul 12, 2021
Hi Marissa, So sorry to hear. Please contact our team at [email protected] so we can assist you with this.
Shipping is amazing. I placed an order and 12 hours later I was provided tracking information.
By Brittany R.
Response from Lotus Lashes· Jul 12, 2021
Thank you for your 5 star review Brittany!
