Lost World AdventuresReviews of lostworld.com

Overall the trip was excellent, but there were a few problems. Positives: 1. The 16 passenger catamaran for Galapagos was excellent because the boat was very stable and we had no problem with sea sickness and the small number of passengers made the trip more personal and pleasurable. The sites we visited were excellent as well as the snorkeling (very cold and needed wet suit) and the tour guides were excellent as well. The boat was the Archipel 1. 2. The tour and tour guide for the trip from Cusco to the Sacred Valley, Ivan, were excellent. Ivan was the best guide ever. We saw Pisco Ruins and Ollantaytambo 3. We then stayed in the Sacred Valley for two nights. The hotel, San Agustin Monasterio de Recoleta Hotel, was excellent. The valley is beautiful and we enjoyed the Yocay Terraces and the general relaxing experience of the valley. 4. We then went to Machu Picchu. The train trip and tour of Machu Picchu were excellent. The tour guide was excellent. 5. We then headed home touring Cusco again and Lima on the way. Cusco tour with Ivan was excellent. It included the city as well as Sacsayhuaman Archeological Park. Negatives 1. On a few days we had a very good tour in the AM, travel to new sight in late afternoon or evening but nothing in between for hours. Sometimes we were able to tour on our own, but sometimes we had hours of nothing to do, but we had no hotel as we had to check out in the AM 2. We had two airline problems. One time the flight was changed by the airlines, but we were not informed. We did not miss the flight, but it was by luck. On another occasion the airline and flight number given to us by Lost World was not correct. The flight time was correct, so we did not miss the flight, but it caused great worry and tension as it was late at night, after 11PM, on our flight home from Lima to Miami. 3. We did not enjoy Lima. The hotel was OK, but the city is very large and crowded,and it was very difficult to get around and the sites were not that interesting.

Chachapoyas The guide (Julio) was very competent and knowledgeable. The high altitudes were a bit of a challenge for our lungs, but Julio was very patient and allowed for frequent stops. Both drivers (the one on our first day) and (the one that took us around during the rest of the trip) were very good and cautious enough to make us feel comfortable. Our stay at the Gocta Lodge was great (the only suggestion I would make would be an earlier time for dinner, 8:30 pm seems a bit late with a big hike planned for the next day). My wife and I appreciated the close contact with the owner. Our stay at Casa Dona Lola was fine and the owners were very approachable and pleasant. The hotel in Chachapoyas is a different story. There was a lot of noisy street traffic noise outside our room and the windows/door did nothing to keep it out. The curtains on the window were not dark enough to block light from the street lamps. (The only way I could get some sleep was by resorting to earplugs and eye cover.) Last but not least the sink in the bathroom did not drain properly. My overall assessment is that the trip was very well organized. Improvements should be made (choice of another hotel?) to take care of the issues I raised regarding the accommodation at Chachapoyas.

I recently went on a trip to Chile with Lost World Adventures to see the solar eclipse. The trip itself was a 3 - the hotel was terrible, the activities were ok, the eclipse was amazing. The reason for my 2-star rating is that the preplanning process a 0. It was a nightmare of unreturned emails and phone calls and poor communication which gave me lots of anxiety about trusting them with a big trip like this. Just a few examples - I signed up for the trip well over a year in advance, and was told that the final payment would be due 4 month before the travel date. That date came and went with no communication. I was hesitant to book my international flights without having some confirmation of the trip and dates, but my emails to them - even to the owner - went unanswered. I tried to have them plan an extension to the trip and got a 25-page proposal that was just a mess of cut and pasted information from hotel websites. Followup emails and calls to refine it went unreturned for over a week. Transfer information was given to me 2 days before we left. I was sent generalized pre-departure information and a packing list the day before we left. Really? My bags were already packed. What was the point? When we met up with the group in Chile, everyone had the same experience. Poor communication. Unresolved details. By contrast, another agent who I contacted to plan my trip extension had the whole 9-day trip planned, itinerary finalized, and paid for within a week of my contacting them - and every communication was returned within an hour or two. There are lots of travel companies out there. I would never recommend Lost World Adventures.

I participated in a 12-day Peru-Ecuador trip with my family. The itineraries, flights, lodging, dining, tours guides and buses were all excellent, as was the Galapagos yacht. Our connections were easy, and considering you cannot avoid the occasional flight change or cancellation, we got everywhere on time and in good shape. I know our trip planner worked closely with Lost World's representative, and I felt we got good service. I have recommended Lost World to others, and will look to them first when I plan my own future adventures.

We just returned from a family trip to both Peru and Ecuador using Lost World Adventures. We have used them in the past for several trips to Africa and as usual their attention to detail and level of service was excellent. Without fail a cheerful friendly guide would meet us at each transfer point whether at 1 AM at an airport or at 4 PM in a hotel lobby ready to assist us on the next phase of our journey. The staff and guides are knowledgeable and go out of their way to make sure your trip of a lifetime is just that. I highly recommend their services if you are looking for a team to assist you in all the tiny details that make an adventure trip run smoothly.

My husband and I just returned from Peru and the trip was fantastic! We stayed in five different locations and each hotel/resort was unique and fabulous in its own way. Lima to the Sacred Valley to Machu Picchu to Cusco to Lake Titicaca. All of the guides and activities were phenomenal. This is the third trip that Lost World Adventures has planned for us and we could not have been more pleased with each one. Awaiting our next adventure!

All of our accommodations were outstanding! Our guides were exceptional and thanks to their efforts we saw everything we were supposed to see! Our guides and modes of transportation were all on time and as scheduled. In some cases we arrived at our next location too early, waiting as much as 2-3.5 hours for the next leg of the trip. Highly recommend the whole adventure!

Overall it was great!! The hotels, flights and most of the guides were wonderful. One driver/guide that picked us up at Manaus airport was not at the level of all the others. There was a discrepancy on the itinerary for the Hydrofoil BA to Montevideo where it said we had first class tickets but the actual tickets were not??? We did not like how we had to get up very early for flights but then on arrival to the destination hotel we had to wait to check-in. Why so early to wait to check in? Other than that for a 30 day vacay, it was fantastic!! Thanks Garrett, you did a wonderful job!!!