Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
15 reviews
LorMet Community Federal Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LorMet Community Federal Credit Union is a community not-for-profit member-owned financial cooperative with over 21,000 members and over $280 million in assets. LorMet offers financial services to all of Lorain County, Bay Village, Rocky River, Westlake, North Olmsted, Falls, and Township. We remain committed to our purpose of serving the financial needs of our membership, and since our beginnings in 1936, we exemplify our commitment by making member service our first priority.
LorMet Community Federal Credit Union (lormet.com) has 15 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
15 approved reviews, newest moderated first
Gil is the best he’s always super nice and very helpful
By Mikenna F.
Response from LorMet Community Federal Credit Union· Sep 14, 2026
Mikenna, thank you for your kind words! We’re glad to hear Gil consistently provides the friendly, helpful service our members deserve. We appreciate you taking the time to recognize him and thank you for choosing LorMet!
I highly recommend LorMet if you’re interested in an auto loan. Gil from the local office was very helpful and recommended a partner dealership that had the exact car I was looking for. This is my second auto loan thru them and the process was quick and easy. See them today for your loan needs. You will be glad that you did.
By Patricia G.
Response from LorMet Community Federal Credit Union· Sep 14, 2026
Patricia, thank you for your recommendation and for choosing LorMet for your second auto loan! We’re glad Gil could help you find the right vehicle and make the financing process quick and easy. We truly appreciate your continued trust and look forward to serving you again!
Everyone was super understanding and very helpful. Gil was so patient and extremely helpful. I had a rough situation and he assisted me with kindness and knowledge. I really appreciate and am grateful to work with you guys!
By Jess
Response from LorMet Community Federal Credit Union· Sep 14, 2026
Jess, thank you for sharing your experience! We’re grateful to hear Gil provided the patience, kindness, and knowledgeable guidance you needed during a difficult situation. Helping our members feel supported when it matters most is what community banking is all about. We truly appreciate your trust in LorMet!
Everything has been great!!!
By DEAN B.
Response from LorMet Community Federal Credit Union· Aug 17, 2026
Thank you for your feedback! We’re thrilled to hear your experience with LorMet has been so positive.
Gil was wonderful! I screwed up the first paperwork and he immediately fixed it and resent new paperwork. He made everything very easy and fast!
By Brandy R.
Response from LorMet Community Federal Credit Union· Jul 27, 2026
Thank you for your kind feedback! We’re delighted to hear Gil quickly resolved the issue and made the process easy and efficient. Providing responsive, personalized service is what we strive for every day. We appreciate your trust in LorMet!
Gil was a tremendous help in getting an auto loan. He worked with me to get pre-approved and was able to answer all the questions I had. He was professional, knowledgeable, and efficient in all aspects of the process. Can't recommend LorMet and Gil's expertise enough.
By Sean K.
Response from LorMet Community Federal Credit Union· Jul 27, 2026
Thank you for your thoughtful review! We're so glad Gil was able to guide you through the auto loan process, answer your questions, and make everything seamless from start to finish. Your recommendation means a great deal to us, and we appreciate you choosing LorMet.
Gil Navarro was VERY helpful and patient. I am new to LorMet Community Federal Credit Union and Gil helped me set up my account so I will be able to make my car payments each month.
By Maureen
Response from LorMet Community Federal Credit Union· Jul 6, 2026
Thank you for your kind feedback, and welcome to LorMet! We’re delighted to hear Gil provided patient, helpful service and made setting up your account easy. We appreciate your trust in us and look forward to serving your financial needs for years to come.
My husband had been a member since 1981 and for 45 years he took care of the finances. When he passed away I felt lost and confused and unsure how he was handling the finances. I went in to the branch and Gil, Ashley, and Keisha have been so supportive and helpful and was able to assist me through my difficult time. I'm appreciate of such service I had to give 5 Stars *****
By Brenda
Response from LorMet Community Federal Credit Union· Jul 6, 2026
Thank you for sharing your experience. We’re deeply sorry for your loss and are honored that Gil, Ashley, and Keisha could provide support during such a difficult time. Helping our members with compassion and care is at the heart of what we do. Thank you for your trust in LorMet.
