Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
96 reviews
LooplaboratoriesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loop Laboratories is at the forefront of modern innovation, born from a passion to inspire joy and creativity during the global pandemic. Our brand combines exceptional engineering with cutting-edge technology to create a diverse range of tech-driven toys that spark curiosity and playful learning.
Looplaboratories (looplaboratories.com) has 96 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 85 reviews with 5 stars · Clear filters
Super fun product and a great customer service support team that responds and reacts promptly !
By Reeha N.
Response from Looplaboratories· Jan 21, 2026
Thank you so much for the kind words! We’re glad you’re having fun with Loop Lasso and that our support team could help quickly 💙 We really appreciate you taking the time to share this!
Purchased the LED Loop Lasso as a Christmas present for my son. The toy is very well made, came with multiple color lasso’s and most importantly, it’s rechargeable! There was a minor incident with the toy, something I did not think would be covered under warranty, but I reached out to them and they gladly shipped replacement parts to my door for free. 5 Star Customer Service, 5 Star quality products. Thank you so much for allowing my son to continue to enjoy this very neat toy.
By branden O.
Response from Looplaboratories· Jan 1, 2026
Thank you so much for the kind words! We’re really happy to hear your son is enjoying the LED Loop Lasso and that we could help get him back up and playing quickly 💙 We truly appreciate you taking the time to share your experience and your support means a lot to our team.
Cool toy and awesome customer service! We had a mishap with a part and they responded quickly and sent replacement parts in a more then timely manner!
By Jessie D.
Response from Looplaboratories· Jan 1, 2026
Thanks so much! We’re glad we could help quickly and get everything sorted for you 💙
Only had one loop laso sent, but they got back to me incredibly quickly and got the second one mailed. Thanks!
By BJ G.
Response from Looplaboratories· Dec 18, 2025
Thanks for the review! Glad we could get that replacement piece out quickly for you.
I ordered Christmas gift giving, they look like the kiddos will like them, and hopefully, they will get many hours of fun from them.
By kahne
Response from Looplaboratories· Dec 18, 2025
So glad you chose them as gifts! We hope the kids love them.
I was missing a looplasso I reach out to support they was quick and responded promptly awesome service
By Ebony B.
Response from Looplaboratories· Dec 18, 2025
Thanks for sharing your experience! Glad our team could sort things out smoothly.
We were a little worried this would be another online disappointment advertised using fake AI videos. Such a relief to start up the Loop Lasso and watch it perform just like in the videos! Tons of mesmerizing fun. Sometimes if I move too crazy, the string will tangle, but I now know what to avoid. Follow the directions and joy will follow. Not for real little kids, nor any impatient kids. But everyone will enjoy watching and wondering!
By Mike G.
Response from Looplaboratories· Dec 16, 2025
Happy to hear it delivered exactly as expected! Following the directions really does make all the difference.
There was a slight issue with my order, but I'm thrilled to say they took care of it quickly. Joy, the csr I was dealing with, was wonderful. I wish all companies handled customer service like they do. That's what makes a great company.
By Shawn M.
Response from Looplaboratories· Dec 11, 2025
Appreciate the review! Happy Joy was able to clear things up and resolve everything quickly.
