Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
356 reviews
Loop MobileSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loop Mobile is a premier destination for refurbished Apple products and accessories, offering a wide array of iPhones, MacBooks, iPads, Apple Watches, and others.Our commitment to quality is evident in the rigorous 75-point check, ensuring each device is fully functional. Customers can enjoy substantial savings with discounts up to 70%, coupled with the assurance of a 12-month warranty.Loop Mobile's eco-friendly approach is notable, contributing to reduced e-waste and carbon emissions.We aim to deliver great customer service, and a simplified grading system for their devices, making shopping for refurbished tech both affordable and reliable.For more detailed information, please visit our website at https://loop-mobile.com
Loop Mobile (loop-mobile.com) has 356 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 237 reviews with 5 stars · Clear filters
I received the phone quickly and it was in excellent condition - better than expected. I would definitely buy my next device from Loop.
By Brian M.
Response from Loop Mobile· Sep 5, 2024
Thanks for your review! We hope you enjoy your new device, and we’ll look forward to seeing you again soon. Thanks, the Loop Mobile team.
I just experienced possibly the very best customer service of all time. Spoke to Steven and I was greeted by this friendly and knowledgeable agent who took the time to listen to my concerns and answer all my questions, I appreciated the thorough explanation of what needed to be done for my order and why. Overall, I had a great experience with loop mobiles customer service!
By CRamirez
Response from Loop Mobile· Aug 14, 2024
We are happy to hear our service gave you that 5-star feeling! We take pride in our work, and our agents work hard to ensure customer satisfaction. We appreciate you leaving your feedback and are delighted to know you had a great experience with Steven. Steven goes above and beyond, and we are grateful to have him on our team!!! Thanks, the Loop Mobile team.
Excellent customer service. Encountered issue with iphone that was out of control of Loop mobile and 9 months after purchase. Loop mobile was able to resolve my issue and were courteous and professional throughout the process.
By Krzysztof L.
Response from Loop Mobile· Aug 14, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are delighted to know you enjoyed our service. Our top priority is your satisfaction, and we look forward to serving you again soon. Thanks, the Loop Mobile team.
KYEWORLEY REDBRRYRD LEVITTOWNPA2819056230656 PRViNE21029 Monday, July 29
By Kye W.
Response from Loop Mobile· Jul 31, 2024
Thanks for your review! We’re glad your device is giving you that 5-star feeling. Thanks, the Loop Mobile team.
Delivery Time and quality
By Jaden S.
Response from Loop Mobile· Jul 22, 2024
Thanks for your review! We hope you enjoy your new device, and we’ll look forward to seeing you again soon. Thanks, the Loop Mobile team.
Good phone good price
By Keith S.
Response from Loop Mobile· Jul 22, 2024
Thanks for your review! We’re glad your device is giving you that 5-star feeling. Thanks, the Loop Mobile team.
Phone came in with no damage at all, not even a scratch! Battery must have just been replaced since it had 100% Health. Very pleased with the pristine condition quality. Shipping is fast as well.
By Anthony
Great price. Item as described. Fast shipping.
By Steven F.
