LoónaReviews of loona.app

Me gustaría darle 5 estrellas pero desde que la compré estoy esperando una app en español para poder disfrutar de ella sin tener que estár traduciendo todo el rato.es una lastima llevo esperando ya casi un año almidioma español.

App has been left abandoned. It was a great app when Loóna did as they stated of providing new content monthly. I have complained about this via email before. It seems to be the same answer that most of us have received here. No information to when the developers will provide new content. "New" should mean new. Months - a year or 2 later is not new anymore. This doesn't provide good value for money.

I've been using the app for 3 years now. At first the app was perfect, we had monthly sleepscapes as it was advertised and it actually felt like they cared for the users. It was my favorite app to use. As an autistic user with CPTSD nighttime was the worst and sleep was something I was barely getting since it would take me hours to be able to fall asleep and the fact I wake up from the slightest noise. Nothing helped. But this app did, I could finally fall asleep quicker and my stress levels were lower at night. The fact I'm coloring (each thing you color makes the noise of the object you're touching, it's amazing) and listening to calming background music and narration steers me away from the things that would keep me awake at night. I still use it now, even if the frequency of sleepscapes is far lower than the usual. To me it's become an essential app. I am however disappointed at the lack of communication, updates and sleepscapes. I want to believe there is a good reason and that they still have the best for the users in mind. I am hoping the app goes back to it's former glory. 1 sleepscape a month was perfect. I would love more Nostalgia episodes but I trust the choices of the team. They are all nice in the end. I'll be giving it 3 stars for the lack of presence/communication and for the fact that we're not getting 1 sleepscape a month. I am going to change it back to 5 stars as soon as it changes back though. Would only be fair.

Started off as a wonderful app but has been abandoned- and updates have ground to a halt while the team focus on a new VR app. Still paying the same price though!! Only one new escape episode in many months (in April!) even though on some app screens it says 'new escapes every month'. Any replies to questions about when new escapes will be issued are met with the same copypasta reply. There is absolutely NOTHING like this app anywhere which is something you'd think would be cherished by the developer and its users valued, rather than ignored or fobbed off. Shame 🫤

Another long-time customer noting that despite Loona’s subscription model they have not added significant content to the app in over a year, when they used to add (and advertise it as company practice to add) new Escapes monthly. Seems like they’ve abandoned their loyal customer base - boilerplate about the lengthy process of content development notwithstanding - as per discussions on Reddit they’ve fired staff and are now focusing on developing VR content. That seems to be borne out by their website. It’s such a shame, it was a great product while it lasted, but as it stands is no longer worth the price of subscription.

I love this app, it has helped me so much in the past but i am still paying to redo escapes that I have done at least 3 times each. There really needs to be new content. I haven't seen any new ones in at least a year, maybe more. Such a shame.

I use this app primarily for the escapes, have been a member for a few years. The escapes truly help my anxiety and with sleep, the narration is calming, as are the background sounds. The graphics are gorgeous. My only issue is that the escapes seem to be rarely updated and redoing older ones isn’t quite as calming for me. I hope they can start consistently adding more, especially if they expect members to use it several times a week.

I love the app and wanted to buy it for my daughter but when you try to click through to gifting page the page is blank. I emailed but no reply.