Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
292 reviews
lookah.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2009 Lookah Glass has been producing high-quality glass water pipes, bongs, and dab rigs. Our design is second to none, continually driving the fusion of style and function. Owning a Lookah glass pipe is like owning a work of art. With over 300 highly skilled glassblowers putting out pieces every month for you to enjoy. Developing new water pipes is part of our culture, it's what sets us apart from the other glass water pipe companies. You never know what our designers will come up with next, from towing glass behemoths to heady glass designs that will blow your mind.Lookah Glass represents some of the most beautiful and sophisticated pipes that smoking outlets offer. In addition to artistically functional Glass, Lookah Glass provides a growing range of dab pens and vaporizers for wax, oil, and dry herb. These are a perfect complement to be used alongside your glass pipes and offer a more modern way to enjoy smoking without combustion.
lookah.com (lookah.com) has 292 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 241 reviews with 5 stars · Clear filters
Lookah has always provided amazing affordable products. My favorite being the seahorse pro plus. I’ve had an issue with the tips before and lookah without hesitation replaced my defective item in record time. I am grateful for the great customer service I received.
By Cyrus M.
Great products and service! Take care if issyes quickly!
By Dave
I had a question regarding a issue with a Lookah device that was out of warranty. I contacted Lookah and they were quick to respond and help me with the situation by replacing the device at no charge! I've had nothing but pleasant experiences with The Company Lookah. I genuinely recommend Lookah. Thank you for being professional and pleasant.
By Legend B.
I have bought several products from this company and I had some issues and they were taken care of with no problems what so ever. They take care of the customer and even reimburse for shipping.
By Matt M.
Responded very quickly to my email,and they are always willing to work with you
By Hayden O.
Excellent and Speedy Customer Service, I will definitely refer them to my Family, I enjoy the Guitar very Sleek and Nice, I am going to try the Turtle, once agin Thanks for the Service
By Sharen B.
Honestly the customer service from Lookah blew me out of the water with how quick and professional their response time was. They not only helped me set up a return/exchange easily but also compensated me for the shipping cost. They were helpful and were understanding of my situation. I love all the Lookah products I have had so far, my guitar and snail but my favorite had to be the Lookah dragon egg. I love their products and hope to see the great quality and service continue.
By cheyanne H.
Had to do a return and customer service was great and fast all the way through.Got my refund with no problems.Fantastic product ...Love it just takes forever for them to ship so i bough one in town.
By J S.
