Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
292 reviews
lookah.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2009 Lookah Glass has been producing high-quality glass water pipes, bongs, and dab rigs. Our design is second to none, continually driving the fusion of style and function. Owning a Lookah glass pipe is like owning a work of art. With over 300 highly skilled glassblowers putting out pieces every month for you to enjoy. Developing new water pipes is part of our culture, it's what sets us apart from the other glass water pipe companies. You never know what our designers will come up with next, from towing glass behemoths to heady glass designs that will blow your mind.Lookah Glass represents some of the most beautiful and sophisticated pipes that smoking outlets offer. In addition to artistically functional Glass, Lookah Glass provides a growing range of dab pens and vaporizers for wax, oil, and dry herb. These are a perfect complement to be used alongside your glass pipes and offer a more modern way to enjoy smoking without combustion.
lookah.com (lookah.com) has 292 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 241 reviews with 5 stars · Clear filters
I got the lookah bear and it is amazing. It hits well and is by far my favorite pen to date. It did stop working unexpectedly but customer service was very quick to rectify and send me a new one. Will be making more purchases
By jewel K.
lookah has amazing customer service and makes sure satisfaction is met. the guitar 510 battery is one of my favorite, most unique designs on the market
By travis H.
I was skeptical about using something other than my normal daily rig set up. This is my first electronic dabber and I couldn’t be happier. Hits like a champ, love the consistency between dabs. But moreover the customer support staff at Lookah is second to none. I had an issue with my unit, reached out. Got a response within 12 hours. And just like that they provided me with a new one. Absolute zero hassle. I highly recommend this product and anything made by this company. John
By John S.
The customer service team is great! They were able to get my warranty honored for my Ice Cream very quickly & were super supportive about what happened to get it damaged in the first place. I love my Ice Cream, it burns dry herb much more evenly than my Yocan did. I definitely recommend Lookah!
By Kat
We really love are lookah swordfish
By Dennis
Outstanding customer service. Quick, generous and hassle-free. They replaced my faulty battery even months past warranty. Truly impressed with their care and commitment to customers!
By Gary W.
I've shoped with lookah before and have never been disappointed there products have always exceded expectations and the lookah team have great customer support
By Jacob P.
Amazing customer service! Great product! Easy to use and easy to carry around!
By Kyle D.
