Our request was taken care of promptly…
Our request was taken care of promptly and the correction was seen right away.
By Pamela H.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
562 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently.Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent.At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity.Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
LoneStar Tracking (lonestartracking.com) has 562 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
562 approved reviews, newest moderated first
Our request was taken care of promptly and the correction was seen right away.
By Pamela H.
It just works. Its not the most accurate, and you aren't paying for up to the minute, 10 feet accuracy, but IT JUST WORKS. I bought one as a trial after we had a skidsteer stolen and they are now on all our trucks and equipment. The battery life at 9 months is still at or over 90% on all units. For the price point it seriously just works. Nothing fancy, nothing special, just consistently there pinging location whenever I need it. I think it only went down when AWS had a big outage and was up within a few hours. The one time I called to switch everything and ask for a bulk discount because I had added so many, it took less than 3 minutes, some dude in Texas picked up and immediately took care of it. I will be a customer for as long as I am a business owner.
By Pete B.
It's been a great little tool and seems quite accurate most of the time.,Have a few hiccups were the location was wrong saying it was a on another road a few miles away from were it actually was, but that's it so far. Only had it for a week or so, so far. For a oow cost basic tracker it's been great so far.
By J. F.
Exceptional customer service!!! These people are so awesome and go above&beyond!!!
By Lawrence G.
Great………….
By John M.
Very happy with these - works like a charm and great customer service!
By Serge B.
Response from LoneStar Tracking· May 5, 2026
Thank you for your feedback! We’re glad to hear everything is working smoothly and that you’ve had a great experience with our support team. We appreciate your support!
It works great
By Tim S.
We’ve been working with LoneStar for over two years now and we’ve had a fantastic experience. I was able to connect with Charles Nichol for sales and technical support. He’s very knowledgeable, professional, and always goes above and beyond to guarantee our satisfaction with devices, data, and support.
By Aisha S.
Response from LoneStar Tracking· May 5, 2026
Thank you for the great feedback! We’re glad to hear you’ve had such a positive experience over the years. We’ll be sure to pass your kind words along to Charles. We truly appreciate your continued support!