Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
166 reviews
London UnderwritersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
London Underwriters is a Florida-based wholesale insurance broker and MGA serving independent retail agencies in almost all 50 states. We place both admitted and non-admitted business, giving appointed agents one source for standard-market and hard-to-place commercial risks.We work exclusively through licensed retail insurance agents and do not sell policies directly to consumers or businesses. Agencies interested in an appointment can request one at londonuw.com.Appointed agents get direct access to multiple InsurTech online carriers with the ability to quote and bind online for over 95% of all ISO class codes. For risks that fall outside those carriers, our in-house underwriting team works 100+ additional markets to build competitive terms.Lines written include general liability, commercial property, business owner's policies, workers' compensation, inland marine, professional liability, flood, umbrella, and excess liability, among other commercial lines.Our appointed agents range from single-producer shops to multi-state brokerages placing volume across several lines. Whether you need a fast online quote on a straightforward class or a manuscript approach to a hard-to-place risk, both routes run smoothly!Retail agents work with us for fast quote turnaround and support through submission, binding, and policy issuance.We are headquartered at 800 Silks Run, Suite 2340, Hallandale Beach, Florida. Agencies nationwide can reach us at 866-245-5197 or [email protected].
London Underwriters (londonuw.com) has 166 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
166 approved reviews, newest moderated first
Cindy was really helpful
By Yeilys
Response from London Underwriters· Oct 7, 2026
Hi Yeilys! Having someone in your corner who makes things easy is everything, and it sounds like that's exactly what you got. Glad the experience left you with good things to say, and we'll be here whenever you need us.
I had a great training experience with Vianca regarding biBERK. She was very professional, helpful, and explained everything clearly. The training went very well, and I truly appreciate her time and support.
By Katherin
Response from London Underwriters· Oct 7, 2026
Hi Katherin! A training that actually prepares you to hit the ground running is what this process should look like every time. We look forward to being a resource for you going forward.
Vianca led a great training session—she was clear, knowledgeable, and engaging. I appreciated how she explained the material and made it easy to follow. Thanks, Vianca, for a helpful and enjoyable session!
By Diego M.
Response from London Underwriters· Oct 6, 2026
Hi Diego! Thanks a ton for the 5-star shoutout! Vianca knows how to bring energy to training sessions while keeping everything crystal clear, so we're glad you enjoyed it. Thanks for learning with us, and happy quoting!
I had a chance to work with Cindy from London Underwriters, who helped me locate the claim and contacted the correct department. She was very professional and helpful.
By Nadia
Response from London Underwriters· Oct 6, 2026
Hi Nadia! Thank you for taking the time to leave this review! We’ll be sure to pass along your praise to Cindy. Please reach out if you need assistance with anything else.
Great customer services from Camila, answered all my questions and helped me with all I needed. Very efficient.
By Iarelys
Response from London Underwriters· Oct 6, 2026
Hi Larelys! Thank you for the awesome feedback! Getting all your questions answered in one smooth go is always the goal, and we're so glad Camila delivered. We'll make sure she sees your shoutout!
Vianca was very nice and helped me with all of my questions. She was very helpful. I felt heard.
By JUAN PABLO C.
Response from London Underwriters· Oct 5, 2026
Hi Juan Pablo! Hearing that you felt truly listened to is the best compliment we could receive. Vianca takes genuine care in making sure every question is fully answered, and we're so glad she gave you that level of support. Thank you for your trust and partnership!
Good service and fast reply.
By Sulema
Response from London Underwriters· Oct 2, 2026
Hi Sulema! We know your time is valuable, so keeping things fast and seamless is always our top priority. We really appreciate your feedback and can't wait to help you out again soon!
Juan gave a really good and thorough presentation. I really like all the tools available on the website, and I am looking forward to quoting and binding many policies.
By KELVIN T.
Response from London Underwriters· Oct 1, 2026
Hi Kelvin! Welcome aboard! It’s awesome to hear that Juan’s walk-through set you up for success with our digital tools. We built LU One to make quoting and binding as effortless as possible for you. Let’s get those policies rolling—our team is right here whenever you need a second set of eyes on a submission!
