I waited a long time for the product to…
I waited a long time for the product to arrive and when it did eventually arrive the plug was broken and they said they would send me a new one but still haven’t recieved it
By customer Mrs Shauna R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
175 reviews
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Londonnk is listed under Accessories.
Londonnk (londonnk.com) has 175 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
Showing 7 reviews with 3 stars · Clear filters
I waited a long time for the product to arrive and when it did eventually arrive the plug was broken and they said they would send me a new one but still haven’t recieved it
By customer Mrs Shauna R.
I put a really bad review on for this company. They have now sent me a full refund for which I very much appreciate. It did take quite a few emails. But they have turned the situation around. Much appreciated I will just put it down to a one off
By Linda B.
Supplied some cheep headphones instead of the zdeer hearing aids which they advertised and I ordered. Emailed their customer service and they requested photos of them and packaging. Sent photos and they said they would dispatch units "Correctly packaged"!! I asked them to confirm that they would be the correct "zdeer" hearing aids. No reply other than their AI confirmation of email receipt. 3 more Email requests but no answer. 2 weeks later Failed to supply the zdeer aids and gave a full refund. Shame as I really wanted the aids!
By John G.
Still using, nothing like in review video, a bit greasy and skin doesn't shine. No hydration at all
By Asta
I have brought 2 wifi dongles and not recived them yet and the tracking number is wrong and you dont say who is delivering them
By Jane
The package I got had no English instructions on it
By Ollie M.
I ordered 2x packs of buy 2 get one free on floor paint. Only 4 tubs turned up, they are 5kg tubs not 20kg tubs as advertised and they took forever to arrive, currently waiting on a reply for a refund. Received various emails from the customer service team and my issue was resolved very fairly.
By Gary H.
Response from Londonnk· Nov 29, 2025
Dear customer, we sincerely apologize for any misunderstanding our advertisement may have caused you. We will carefully review the promotional content. We assure you that we always put our customers first and are committed to providing the highest quality products. We understand your concerns. To resolve your issue more efficiently, please send your details to our customer service team at [email protected]. Our professional customer service team will provide you with the best solution within 24 hours. Rest assured, we will ensure you experience no loss or regret regarding this purchase. Thank you for giving us this opportunity to rectify the situation.