No returns - do not purchase
I ordered a tankini from here, it took longer than the expected delivery to arrive. Once it did arrive I no longer needed it and the fit and quality were not on par with the price of the item. To return you have to email the company and request to start a refund - I emailed ten days ago and I have not heard anything back. I also called their customer support number but nobody picked up and I was charged for the call as it is a US number. Absolutely terrible, do not purchase from them.
By jessica R.
Response from Lolekai· Aug 23, 2026
Hi Jessica, I'm so sorry — this isn't the experience we want for anyone. I looked into this: we never received an email from you at our support inbox ([email protected]). We pride ourselves on our fast and flexible returns and refunds policies. I've now refunded your order in full and emailed you directly. And for what it's worth, we don't offer phone support — as per our website, we ask that support gets routed to our support email inbox where we have rapid response times.