Know who you are dealing with!
I had a rule to never deal with out-of-country service providers, I broke my own rule, and have been suffering the consequences ever since. The company english is poor, I do not believe anyone uses their real names, calls and texts come after normal business hours, requests go unanswered, and the relentless nickel-and-diming and upsells are REALLY annoying. They supply a website and then continue to attempt to sell me things I should have been made aware of prior to site creation. They even tell me if I don't copyright my business name, someone else is going to use it....that is so very suspicious it smells! I have no idea where this company is located, I have no way of getting satisfaction or recourse, and a simple request to receive a backup of my website so I can have it hosted elsewhere has gone unfulfilled for 2 weeks. I told them they can keep the money I paid them to host it for the remainder of 3 years (that is how bad I want to put this company behind me) and they still won't send me a backup. During the past 2 weeks while I have been waiting for a backup to take my site elsewhere, they continue to try and sell me things while different reps contact me to see if the problem can be fixed ....it can't!
By Charliesboneyard