It's just okay
Had to purchase a new unit and like the old one I still can't connect with audio. I've paid for this feature and it never works. More than frustrating. Sometimes the tracker works sometimes it freezes up.
By Creampuff
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
52 reviews
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Logistimatics GPS trackers are used for tracking vehicles, assets, property and people. We sell reliable GPS tracker hardware and beautiful tracking apps.
Logistimatics (logistimatics.com) has 52 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
Showing 4 reviews with 3 stars · Clear filters
Had to purchase a new unit and like the old one I still can't connect with audio. I've paid for this feature and it never works. More than frustrating. Sometimes the tracker works sometimes it freezes up.
By Creampuff
I like the idea but sometimes the live audio track doesn’t work. You keep calling and it doesn’t connect even though there’s service. Sometimes it the line looks occupied and doesn’t connect you to the device. Then the price $6 x hour of conversation is really expensive. It doubled from $3 to $6 without any notice.
By Best
I love it this device is good especially when you trying to figure what your husband is located I was able to get my answer. The only need fix is the calls sometimes it’s not clear or sometimes you have to keep calling to get a connection to hear the conversation.
By Black
When the tracker is working, it is spot on, when its not, it is frustrating. I make frequent request for network reset as the tracker hasn't reported in 5-10 hours, it is supposed to report hourly at a minimum. The difference may be poor cell coverage area for the carrier as my usage is in SE Georgia to Middle Georgia, USA. Customer service is spot on during the week but can be a slow response on the weekend when it is needed most.
By Jimmy J.