Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
73 reviews
LoftySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lofty is a fractional real estate marketplace. Invest in rental properties without getting locked in (or out). Buy just a fraction of a property and collect your first rent payment later today.
Lofty (lofty.ai) has 73 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
73 approved reviews, newest moderated first
I appreciate that Lofty.ai created its platform to be beginner-friendly. I love the entire structure of their platform,
By 1268game#
Response from Lofty· Aug 21, 2026
Thanks! We work on making the platform easy to get around, so this is always good to hear.
To be fair, I love the concept of Lofty. Allowing fractional ownership and democratic voting seems like a great idea. The main issue is that the vetting process has led to wild inconsistencies in properties from stable, yielding returns to blatant fraud and theft. On top of that, many property managers are wary of working for a DAO as there are slow responses and votes needed to approve things. A number of community members tried to act as PMs but have now consolidated power to the point that there is not much that can be done and they shirk their responsibilities. Today alone a prominent PM on Lofty said they “WILL NOT” manually calculate numbers on properties they manage as they spend most of their time working on a questionable AI not to do their work. All in all, the platform has a good idea but needs a RE person to be on the leadership side and more trusted PMs/Service people to recommend so investors are not stuck being gaslit and belittled by pretend property managers with bad bookkeeping practices.
By Lofty User for N.
Response from Lofty· Jun 29, 2026
Hi there, thank you for sharing your feedback. It’s important to clarify that Lofty does not own or manage the properties listed on the marketplace. Each property is independently owned by an LLC and managed by a third-party property manager elected by the property’s investors. Investors can propose a vote to replace a property manager at any time, for any reason, and management changes if the proposal passes. This has occurred numerous times across the platform. More than 500 governance proposals covering a wide range of property-related matters have been sent to investors, and they are typically published the same day they are submitted. Investors can also publicly review property managers, giving other owners greater visibility into their performance, communication, and bookkeeping practices. This is similar to Airbnb, where each host has their own overall rating with publicly available reviews. Like other marketplaces, Lofty connects buyers and sellers and provides the technology and infrastructure for fractional ownership. We're always working to improve transparency, accountability, and the tools investors have to evaluate and replace service providers when necessary.
They are still working out the user experience, but it's fairly smooth. Could use less clicks. Max & Co. are great!
By Rob B.
Response from Lofty· Jun 30, 2026
Appreciate the honesty and the shoutout! You're right that some flows could be tighter, and cutting down the clicks is on our radar. Thanks for being patient with us as we keep improving. - Max & Co.
I love Lofty it’s been a great experience a lot of people don’t even get into this but I have been sharing it on social platforms telling people about it but as the world move forward it will change but I love it making money while you sleep
By walter B.
Response from Lofty· Jun 30, 2026
This made our day. Thank you for spreading the word and bringing more people into it. Glad you're enjoying the ride. Here's to making money while you sleep!
7/8/26 - Credit where credit is due. I have now been granted access to the Lofty Discord after nearly 8 months of being removed. I’m not sure if it was Lofty’s team or new moderators who were ultimately responsible, but glad that it has been resolved. 6/22/26 - Another month later, and an update request later, the team at Lofty has still yet to provide an answer for when they will be adding me back to the Discord as they have indicated they would do. For those following along, it has been nearly 7 months since all of this began. Lofty has been delaying and obfuscating since that time. 5/22/26- I have run out of space on my other review, please refer to it for more details. On April 24th, Jerry(the CEO) challenged me to file a lawsuit against them. I responded to them, informing them that I am not a litigious person, I am only requesting for them to either follow through on their previous statements/commitments to reinstate me to the Discord, or to inform me if they have changed their mind. I have not received any response from them addressing this request. I will continue to update until they either re-instate me, or they inform me that they will not be doing so.
By Daniel J.
It's a way to learn about properties, buildings.
By Tony T.
Response from Lofty· Jun 30, 2026
Exactly, getting to learn the ins and outs of real estate is a big part of it. Thanks for the kind words!
I'm new to the whole "Tokenized Real Estate" and Lofty makes it easy and educational. There seems to be a lot of transparency, so that helps me with making more informed decisions over the past three months.
By John H.
Response from Lofty· Jun 30, 2026
Welcome in! Transparency is something we care a lot about, so it's great to hear it's helping you make more informed decisions. Thanks for being here.
Very easy, reliable tokenized Real Estate platform. Support was very quick to respond. Overall a very userfriendly experience!
By Orlando F.
Response from Lofty· Jun 30, 2026
Thanks so much! Quick support and an easy experience are exactly what we aim for. Appreciate you sharing.
